Senior Application Support Analyst
New Today
global
technology
organisation
is looking for a
Senior
Application
Support
Analyst
to join their
growing Edinburgh-based team . The company provides critical infrastructure and software to major financial institutions worldwide and is currently experiencing significant growth, making this a great time to join. This is a client-facing senior role within a global product support function, supporting a Security Finance and Collateral Management platform used by customers across international markets. What you'll be doing: You'll sit at the heart of a globally used,
business-critical platform . You'll also take full
ownership
of incidents, service requests, problems, and changes, acting as a trusted point of
contact for key clients
while leading the response to
major
incidents
and
complex
technical
challenges . Working closely with Level 3 engineering teams and engagement managers, you'll play a
pivotal role
in keeping systems running smoothly for
financial institutions around the world . Beyond day-to-day support, you'll help shape how the service operates by driving process and product improvements,
influencing
best
practice
across
international
teams
in the UK, North America, Asia, and Australia, and mentoring junior analysts as the team continues to grow. You'll ideally have experience with most of the following: ** Experience in a relevant Application / Product Support role ** Strong experience with
Oracle and SQL ** Working knowledge of
Java and .NET
environments ** Experience supporting business-critical applications in a client-facing capacity ** Ability to work effectively within a distributed, global team ** Proven ability to meet deadlines in a fast-paced, changing environment ** Financial services experience is desirable, but not essential What's On Offer In return, you'll receive a salary of
£50,000 - £65,000 , a
10% annual bonus , and an all-round solid benefits package. The role offers hybrid working with
2-3 days per week in a central Edinburgh office , easily accessible from both train stations, along with the opportunity to join a high-growth organisation working on complex, enterprise-scale systems with strong long-term career prospects. If you're keen to learn more,
please
apply
or drop
Matthew
MacAlpine
at
Cathcart
Technology
a message. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
TPBN1_UKTJ
- Location:
- Gb
- Job Type:
- FullTime
- Category:
- IT