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Senior Customer Services Advisor

New Yesterday

Job Title:  Senior Customer Services Advisor
Area of operation:  Resident Services
Salary:  £38,022 per annum
Hours:  37.5 hours per week
Responsible to:  Assistant Director of Customer Services
Pension entitlement:  Company Stakeholder Scheme
Annual leave entitlement : 30 days per annum
Place of work:  Based at English Rural’s Surrey office in Lower Eashing
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people.  We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes.
About the role:
Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising...
Location:
Woking
Salary:
£38,022 per annum
Job Type:
PartTime
Category:
Customer Service & Support

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