THE OPPORTUNITY

We have an exciting opportunity to join the eCommerce team at Katie Loxton and Joma Jewellery as a Senior Ecommerce Development Manager. This key role combines technical expertise with creativity and collaboration. You will take ownership of all website operations and development, ensuring our Magento 2 platforms are both functional and evolving. Responsibilities include managing data integrity, integrations, and leading complex development projects to create a seamless customer experience across our websites.

You will collaborate with WebOps, UX/UI, and wider Ecommerce teams—bringing ideas to life, solving problems, and delivering projects with precision. The ideal candidate is calm under pressure, meticulous, innovative, and customer-focused.

The role is Monday to Friday, 9 am to 5 pm, based in our friendly Banbury office, with an average of three days a week onsite and the remaining two days remote.

BEHIND THE BRANDS

We are a family-run, entrepreneurial company with a vibrant and friendly team. We are passionate about creating stunning, personalized products and innovating behind the scenes. We value creativity, collaboration, and integrity.

HOW YOU'LL CONTRIBUTE

• Oversee website operations and development activities, including the B2B sales app
• Manage website upgrades, maintenance, and QA testing
• Ensure data integrity, focusing on product info, personalization, and metadata
• Manage payment provider relationships, PCI compliance, and payment system integrity
• Configure and manage shipping and middleware solutions
• Ensure seamless data flow from order to ERP integration
• Assess server suitability and manage costs
• Develop a three-year plan to support business growth through digital infrastructure
• Manage web development agencies and internal developers, especially within Magento 2
• Handle daily website updates and liaise with stakeholders and developers
• Create project scope documentation and manage project delivery
• Conduct User Acceptance Testing and manage Magento upgrades
• Lead web operations, development, and UI teams for effective collaboration
• Focus on delivering top-tier website experiences
• Manage multiple projects in a fast-paced environment

THE TALENT YOU'LL BRING

• At least three years’ experience in a similar role
• Proven experience with Magento 2 development
• Strong ecommerce and development management skills
• Track record of delivering projects on time and within budget
• Experience managing third-party agencies or developers
• Knowledge of development methodologies and managing Magento catalogues via CSV
• Excellent stakeholder management and relationship-building skills
• Self-motivated, autonomous, and a team player
• Ownership-driven with enthusiasm and confidence
• Excellent communication skills
• Ability to manage multiple projects under tight deadlines
• Advanced Magento knowledge; familiarity with GTM, Google Analytics, DataStudio, Netsuite, AWS, JavaScript, HTML, and PHP is desirable

PERFECTLY PACKAGED

• Competitive salary DOE
• 25 days holiday, rising to 27, plus bank holidays
• Staff benefits including a generous staff discount and more details on our careers portal
• Opportunities for impact, learning, and development
• Innovative, friendly workplace with a proud team—more about our culture on our careers portal

Joma Jewellery, founded in 2008 by Katie and Geoff Loxton, has grown significantly, launching Katie Loxton in 2015 and expanding beyond the UK. We value diversity and inclusion, striving to be the best in our field by hiring a diverse team and encouraging authenticity. We are committed to continuous improvement in inclusivity and equality, welcoming all ideas and perspectives.