Senior Product Owner
New Yesterday
Senior Product Owner
to take ownership of high-traffic, customer-facing websites across a portfolio of specialist travel brands. This role is responsible for shaping and optimising end-to-end website journeys, ensuring modern UX standards, strong conversion performance, and a scalable, future-proof web platform. You will lead discovery, experimentation, delivery and continuous improvement across search, browse, product pages, booking flows and customer self-service. Working closely with UX, engineering, marketing and commercial teams, you will drive measurable improvements in customer experience and business performance within a fast-paced, Agile environment. Key Responsibilities Own and evolve a unified, modern website experience aligned to a wider digital transformation programme
Define and manage the website product roadmap, covering UX improvements, platform upgrades, new features and technical enhancements
Deliver measurable uplift in conversion across key journeys (search, browse, product pages and booking flow)
Improve website performance, speed, reliability and accessibility
Translate customer and business needs into clear requirements, user stories and acceptance criteria
Lead the development and adoption of customer self-service features (e.g. booking management, amendments, documentation)
Support CRO and experimentation initiatives to deliver incremental gains
Ensure high-quality, customer-centric features are delivered on time and within engineering capacity
Collaborate closely with UX, engineering, content, brand, CRO and marketing teams
Embed Agile product development principles and best practices
About You Target-driven and motivated by delivering measurable outcomes
Highly detail-oriented with a strong focus on quality
Confident communicator with excellent written and verbal skills
Adaptable and quick to learn new systems, products and processes
Proactive, positive and comfortable taking ownership
Experience Minimum 3 years' experience in travel, hospitality, OTA or complex e-commerce environments
Experience working across multi-brand or multi-market websites
Familiarity with travel product models such as accommodation, flights, packages, tours or ancillaries
End-to-end ownership of website journeys including search, product detail pages, booking flows and self-service
Experience working with design systems, reusable components and scalable front-end architectures
Strong collaboration with UX teams to deliver accessible, user-centred experience
On Offer Competitive Salary £55k-£60k 22 days holiday + bank holidays Travel discounts Hybrid working - 2 days in the office and 3 days from home As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- Marketing
