About the role:

Shape the Future of Cyber Security at Holland & Barrett

At Holland & Barrett, we're not just a leading health and wellness retailer-we're a digital-first business that places customer trust at the heart of everything we do. We're looking for a Senior Security Operations Engineer to join our growing Cyber Security team and help us protect millions of customers across our digital and in-store platforms.

If you're passionate about automation, cloud technology, and fast-paced problem-solving-and want your work to have a real impact-this could be the perfect role for you.

Key Responsibilities

• Lead security incident response and threat detection efforts, prioritising the protection of customer data and experience
• Build automated detection and remediation workflows using SOAR, SIEM, and scripting (Python, SQL)
• Apply deep cloud security knowledge (AWS, Azure) to secure ecommerce, mobile apps, APIs, and in-store systems
• Collaborate with Fraud and Customer Experience teams to mitigate risks such as account takeover and loyalty fraud
• Onboard key customer-facing and payment systems into the security monitoring platform
• Perform threat hunting and detection engineering to identify and address emerging risks
• Support security audits, compliance (PCI-DSS), and post-incident reviews
• Mentor junior team members and contribute to a culture of continuous improvement
• Participate in the on-call rotation to ensure fast, effective incident response during critical events

• Proven Experience: 4+ years in Security Operations or Incident Response, ideally in ecommerce, retail, or fintech environments
• Technical Depth: Hands-on expertise with SIEM, SOAR, EDR, automation tools, Python, SQL, and cloud-native security tooling
• Cloud Security: Strong knowledge of AWS and Azure, especially services like WAF, Shield, IAM, and API Gateway
• Forensic Skills: Experience handling security incidents and digital forensics in hybrid/cloud environments
• Analytical Thinker: Risk-aware with the ability to assess threats and act quickly to protect customer trust
• Strong Communicator: Confident working with technical teams, fraud analysts, and senior stakeholders
• Retail-Specific Insight: Familiar with customer-centric threat vectors like loyalty abuse and payment fraud
• Automation-First Mindset: Keen to reduce manual work through scripting and process automation
• Agile Approach: Comfortable working in cross-functional teams with fast-paced delivery cycles

• Purpose-Driven Impact: Your work directly protects customer data, accounts, and transactions-making every wellness journey safer.
• Cutting-Edge Tools: Leverage a modern stack including AWS, Azure, SOAR, SIEM, EDR, and cloud-native security solutions.
• Cross-Team Collaboration: Partner with Fraud, Customer Experience, Engineering, and Digital to stop threats before they start.
• Automation-Led Security: Drive rapid detection and response through smart, scalable automation.
• Opportunity to Grow: Contribute to strategy, mentor others, and be part of a fast-evolving security function in a trusted household brand.

• Pension company contribution = 3%
• Incentive scheme up to 10% of annual salary, based on company performance.
• Your wellbeing is paramount so you can get away and take 33 Days Holiday per year.
• Learning and Development opportunity with Holland & Barrett is a great base for career development long term.
• Private Medical Care (Self after 1 year)
• Career progression.
• Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.
• Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.
• Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.
• We all need a little help sometimes, so we offer Free 24/7 Confidential Advice & Colleague Welfare.
• Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.
• Stay active in the Onsite Gym at our Nuneaton Hub!
• We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.
• And many more!