Join to apply for the Senior ServiceNow Technical Consultant role at Computacenter

2 weeks ago Be among the first 25 applicants

Join to apply for the Senior ServiceNow Technical Consultant role at Computacenter

Direct message the job poster from Computacenter

Location: Hybrid – Travel to customer sites as required

Hours: 37.5

Role Type: Permanent

Life on the team

Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions.

We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we’ve grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice, best practice and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences, maximising opportunities for automation and integrating across disparate tools.

We are an established team of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenter’s ServiceNow Centre of Excellence may be for you.

What you’ll do

Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice.

• Delivering high quality ServiceNow implementations based on business process requirements
• Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications
• Able to communicate on complex issues to meet business and customer requirements to avoid escalations
• Keep up to date with current and future market developments, technologies, product and strategies
• Ensuring adherence to our coding and design standards, and providing technical hand-over documentation
• Increasing application operating efficiency and adapting to new requirements, as necessary.
• Assisting with system testing and UAT
• Escalate issues in line with company processes to ensure customer demands are met
• Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer
• Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements
• Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment
• You will need to work collaboratively across all SN CoE teams.

Depending on your experience you will also:

• Provide technical design authority and mentor more junior members of the team
• Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables.
• Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice

What you’ll need

• A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards
• Over 4 years of experience in similar roles within the ServiceNow ecosystem
• Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools
• An open and friendly personality with strong customer-facing skills in both a virtual and face to face setting (including the ability to deliver presentations/feedback)
• Ability to provide technical leadership and support to the Centre of Excellence
• Experience with Software Development Lifecycle in Agile and Waterfall projects
• Self-managing and capable of working independently or as part of a team
• Skilled in managing customer expectations
• Ability to contribute to technical solution designs and provide input into bid, project, and technical documents
• Effective active listening skills and the ability to understand the priorities and concerns of others.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Consulting

Referrals increase your chances of interviewing at Computacenter by 2x

Get notified about new Technical Consultant jobs in England, United Kingdom.

Graduate Associate - Technical Consultant

Altrincham, England, United Kingdom 2 months ago

Technology Consultant - Relocate to Saudi Arabia, Permanent Expat Family Relocation Package

High Wycombe, England, United Kingdom 5 days ago

Lancashire, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Solutions Consultant - Strategic Accounts

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 5 days ago

London Area, United Kingdom £90,000.00-£110,000.00 23 hours ago

Manchester Area, United Kingdom 1 week ago

Technical Business Analyst at Satalia, London/Hybrid, 3 Months+, £Contract Rate

London, England, United Kingdom 5 days ago

Reading, England, United Kingdom 1 week ago

Client Technical Support Consultant - North America

Greater Manchester, England, United Kingdom 5 days ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 months ago

Maidenhead, England, United Kingdom 3 weeks ago

Northwich, England, United Kingdom 2 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.