Service Designer

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Job Description

Role: Service Designer

Rate: £425 p/d (Inside IR35)

Location: Fully Remote

Duration: 3 months

We are seeking an experienced Service Designer with Government Digital Service (GDS) experience to design and improve end-to-end public services. You will work in multidisciplinary teams to ensure services are user-centred, accessible, and meet the GDS Service Standard.


Experience Required:

  • Proven experience as a Service Designer on GDS / UK public sector services
  • Strong understanding of the GDS Service Standard and service assessments
  • Experience working in agile, multidisciplinary teams
  • Ability to design for accessibility and inclusion
  • Excellent stakeholder management and communication skills


Responsibilities:

  • Design end-to-end services across the full-service lifecycle (discovery, alpha, beta, live)
  • Create and maintain service blueprints, user journeys, and artefacts
  • Collaborate with product, design, delivery, research, and technical teams
  • Apply systems thinking to complex service problems
  • Ensure services meet GDS Service Standard and assessment requirements
  • Facilitate workshops and co-design sessions with stakeholders and users

Apply
Location:
City Of London
Job Type:
FullTime
Category:
Construction

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