Service Manager

New Yesterday

Penderels Trust has an opportunity for someone to join our Peripatetic team, as a Service Manager . The purpose of this job is to temporarily cover operational services throughout the organisation and ensure service levels are maintained as well as specific projects as and when required.

Location : This post is peripatetic, meaning you will work across multiple locations depending on service demand. You will work remotely from home however the role will at times involve regular travel depending on the needs of the business, sometimes at short notice.

Salary: £33,646 per annum

Hours: 37 hours per week

Days & Times: Monday to Friday, 8:30am to 5:00pm.

Perks: Investors in People: Silver Accreditation / Mindful Employer / Health and Wellbeing Champions / Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / Paynow (Stream) / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months service) / Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.

The Role As a Peripatetic Service Manager , your main duties will include:

Direct responsibility for and overseeing the day-to-day operations of the service and contractual obligations.
Recruitment, induction, supervision & support to all staff employed
Working in partnership with key stakeholders, including the local authority and relevant commissioning partners.
Preparing statistical information, management reports and attending meetings at Head Office.
In conjunction with the regional manager, budgetary responsibility for the project.
Health & Safety, GDPR, Safeguarding and Equal Opportunities responsibilities.
Providing necessary information and support to enable service users to develop and maintain their independent living schemes.
Travelling to various office locations around the UK to provide cover and attend meetings
The role may also include other projects and tasks as required by the business.

Skills, Experience and Qualifications We are looking for someone with the following attributes:

Previous supervisory/management experience (relevant degree/qualification is desirable).
Experience of working with people with disabilities and/or minority groups.
Awareness of social care, disability issues and Direct Payments.
Good general knowledge of the benefits system
Excellent verbal, written and listening skills.
Ability to manage, direct and motivate staff.
Ability to work on own initiative and resolve problems with the minimum of support.
Pro-active attitude in supporting the Trusts mission.
Unrestricted access to a vehicle and a current & valid UK Driving Licence.
GCSE (or equivalent) grade 4 or above, in English and Maths.
Comprehensive understanding of all Microsoft Office (Outlook, Excel, Word etc.)
Due to the nature of the role the successful applicant will be required to undergo an enhanced DBS check.

Interview: If you believe you have what it takes to succeed in the role as Service Manager, then please apply. We do not offer visa sponsorship so you must be eligible to work in the UK to apply . Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders).

Closing Date: Monday 6 th April 2026

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Location:
Willenhall
Salary:
£30,000
Job Type:
FullTime
Category:
Customer Service

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