Software Developer & IT - Office Based Only

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Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Its transforming our business, and helping us improve millions of lives. Join us on our journey to #ForeverCaring as a Senior Software Engineer MES, and youll do the same. The Senior Software Engineer MES is responsible for ensuring the stability, reliability, and continuous improvement of Manufacturing Execution Systems. Deliver second-line support for MES platforms , addressing incidents, service requests, and user queries in a timely manner.
Perform routine system maintenance, upgrades, and patches to ensure optimal performance and compliance.
Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems.
Participate in root cause analysis and implement corrective/preventive actions for recurring issues.
Write clean, efficient, and maintainable code for MES systems, adhering to best practices and coding standards.
Provide training and support to MES users, promoting best practices and system adoption.
Contribute to the testing and deployment of new MES functionalities and integrations.
Assist in task estimation, planning, and continuous improvement initiatives for MES support activities.
Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.
More than 5 years of experience in applications of IT support, with a focus on regulatory and Quality Solutions.
Proficient in troubleshooting, debugging, and resolving software and system issues in a manufacturing environment.
Familiarity with database technologies (, SQL), scripting, and integration with shop-floor equipment.
Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage.
Experience with software development methodologies (, Agile) and version control systems (, GitHub).
Proficient in one or more programming languages relevant to MES systems (, Python, Java, C#, JavaScript/TypeScript).
Ability to document technical solutions and provide user training.
Willingness to participate in on-call support rotations and respond to urgent production issues when required.
A Bachelor's / Masters degree in Engineering, Software development, Information technology, or a related field. Itil 4, GMP orDatabase technologies is a plus
Travel Requirements
Position involve travel up to 10% of the time, mostly within Europe, Asia Pacific, and Americas.
Most trips will include overnight travel.
Languages
English
Portuguese or Spanish is a plus
Hybrid working model, driven by business requirements as Convatec has a flexible approach to office working .

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Location:: London
Job Type:: FullTime