We are seeking a Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence to build the foundational platform for Identity across all M and S products. The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform.

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

• Software Development & Architecture: Responsible for design and architectural decisions, developing scalable and distributed systems, and driving legacy migrations. Focused on optimizing deployment pipelines to enhance efficiency and reliability.
• Quality, Stability & Standards: Establish quality standards to meet performance, reliability, and maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues.
• Agile Delivery & Collaboration: Working closely with product, design, and programme management, you will lead the engineering delivery aligning to the business objectives. Collaboration will be key as you engage with senior leadership, cross-functional teams, and external partners to drive strategy and execution.
• Technical Leadership: You will provide technical direction on high-impact projects, tackling engineering challenges within the team. Engage in code reviews, ensuring high standards, maintainability, and alignment with best practices. Foster a culture of continuous improvement, technical excellence, and shared learning across the team.
• Hiring, Team Growth & Management: Manage team structure, budgets, resource allocation across projects. Hiring and onboarding new engineers, ensuring a seamless transition into the team. Coaching and mentoring engineers at all levels, tailoring your approach to help them grow into more senior technical and leadership roles.
• Technology Strategy & Knowledge Sharing: Driving innovation and continuous improvement across the team, managing technology roadmap, ensuring long-term strategic alignment. Lead on documentation efforts and internal tech talks, sharing knowledge and best practices to strengthen the technical community.

• Recognize that great engineering is as much about people as it is about technical expertise and lead with empathy
• Previous polyglot hands-on lead software engineer
• Experience working on highly scalable software solutions across web or backend
• Extensive background in software engineering with several years' experience in a variety of systems and technologies
• Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software.
• Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies,
• Great leadership and coaching skills with the ability to develop engineering colleagues