Solutioning Lead - Banking & Capital Markets

ExlService Holdings, Inc. London, United Kingdom

Job Description

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.

We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit www.exlservice.com.

Role Title: Solutioning Lead - Banking & Capital Markets

BU/Segment: Solutions - Banking & Capital Markets

Location: London, United Kingdom (Flexible hybrid working)

Employment Type: Permanent

Summary of the role:

As a Solutioning Lead in EXL's Banking & Capital Markets practice, you will be responsible for shaping strategic and winning solutions for leading EMEA based financial institutions.

You will work closely with clients, sales teams, and delivery leaders to design offerings that combine EXL's digital, data, analytics, and operations strengths.

Your solutions will address critical needs such as regulatory compliance, digital transformation, operational efficiency, and customer experience enhancement.

As part of your duties, you will be responsible for:

• Lead solution design for large, complex transformation and managed services deals in banking and capital markets.
• Collaborate with sales, delivery, pricing, legal, and subject matter experts to develop end-to-end solutions aligned with client goals and EXL's capabilities.
• Respond to RFPs, RFIs, and unsolicited proposals with detailed solution narratives, transformation roadmaps, delivery frameworks, and commercials.
• Develop solutions covering retail, commercial, and investment banking processes-customer onboarding, front/middle/back office processes, AML/KYC, payments, lending, risk etc
• Incorporate automation, AI/ML, cloud, and analytics into client solutions to drive innovation and measurable outcomes.
• Engage with client stakeholders during pursuit phases, presenting solutions and managing workshops or deep-dive discussions.
• Support transition and implementation planning post-deal sign-off.
• Maintain a strong understanding of industry trends, regulatory changes, and competitive dynamics in banking and capital markets.

• Bachelor's degree in Finance, Business, Technology, or a related field (MBA preferred).
• 8+ years of experience in banking or capital markets solutioning, pre-sales, consulting, or digital transformation with professional services organisations with specific experience for UK based clients.
• Track record of working with Tier 1 banks, asset managers, or capital markets firms.
• Strong understanding of front-to-back banking processes including credit lifecycle, risk, payments, and regulatory reporting.
• Experience in commercial modeling, pricing strategy, and business case creation.
• Experience in designing digital and data-led solutions using AI, ML, RPA, and cloud-native tools.
• Excellent communication, presentation, and stakeholder management skills.
• Experience working in global/matrixed environments and multicultural teams.

• Strategic Solution Design: Proven ability to architect innovative, scalable, and commercially viable solutions for complex banking transformation programmes across front, middle, and back-office operations.
• Client-Centric Mindset: Adept at understanding client pain points and aligning proposals to their strategic goals, regulatory challenges, and operational needs.
• Commercial Acumen: Strong grasp of pricing, business case development, and deal structuring to ensure win-win outcomes for clients and EXL.
• Technology Fluency: Comfortably conversant with digital, data, AI/ML, cloud, and automation technologies and their application in solving real-world banking problems.
• Influencing & Communication Skills: Skilled in engaging and influencing senior stakeholders through impactful presentations, solution storytelling, and facilitation of workshops.

• A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
• EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
• At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
• As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
• EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
• At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.

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