Studio Helpdesk / Receptionist
\n12-month FTC
\nStart date: 15th September 2025
\nLocation: Surrey
\n7:30am–4pm, Monday to Friday onsite
\nExperience in the creative industry is essential
\n
\nWe're looking for a friendly and proactive Studio Helpdesk / Receptionist to join our client’s Studio Management & Services team. You'll be the first point of contact for visitors, crew, vendors, and internal teams – helping make sure every studio experience starts on the right foot.
\n
\nThis is a 12-month maternity cover role, with a focus on front-of-house support, access control, admin, and day-to-day coordination with teams across the studio.
\n
\nWhat You’ll Do:

\n\t
• Welcome and assist all visitors, crew, and vendors
\n\t
• Manage passes and ID cards using internal systems
\n\t
• Track and update access permissions and site occupancy
\n\t
• Handle deliveries and post room collections
\n\t
• Log maintenance and compliance tasks using the CAFM system
\n\t
• Support with events, VIP visits, and general studio operations
\n\t
• Keep the reception area clean and well-stocked
\n\t
• Work closely with security, H&S, and other key teams
\n

\nWhat You’ll Bring:

\n\t
• Experience in a front of House/reception
\n\t
• Great customer service and organisational skills
\n\t
• Confident using software systems and managing visitor protocols
\n\t
• A good eye for detail and a problem-solving mindset
\n\t
• Flexibility with working hours (Helpdesk operates 7:30am–4pm)
\n\t
• Some travel to other UK sites may be needed
\n