Currently,wearerecruitingonbehalfofawellknownCareorganisationforaTeamLeader who is
responsiblefordeliveringServiceUsercentredsupport;throughtheefficientoperation of a number of
Supportedhousingunit(s)andstaffallocatedtothemincompliance with company processes andprocedures.
SpecificDuties:TheTLwillbespecificallyresponsiblefor:
SupportingtheManagerindaytodayoperationsofsupportedhousingunit(s)
MaximisationofServiceUserinterestsbyliaisingwithinternalandexternalstakeholders
Development,maintenanceandimplementationofapersoncentredsupportplanforeachServiceUser
PersonaldeliveryofphysicalandmentalsupporttoServiceUsers
MonitoringandmaintenanceofsafeguardingtherightsanddignityofeachServiceUser
RoutineassessmentandcommunicationofServiceUserdevelopmenttointerestedstakeholders
EffectivecontrolofServiceUserfinancialsandhousebudgets
FosteringofapositiveenvironmentinwhichServiceUsersandstaffactivelyengage
Establishingandensuringregularconductofopenandtransparenttwo-waycommunicationwithServiceUsersandstaff
Maintainingthecleanliness,quality,securityandsafetyofeachhomeandindividualserviceuseraccommodation
Provisionofmanagementandsupervisiontosubordinatestaff
Respondtoemergenciesandprovideguidanceandsupporttosubordinatestaff
Activelyengaginginperformanceanddisciplinemanagementtomaximisestaffperformanceandassurecompliancewithcompanyprocedures
Conductingofstafftrainingneedsanalysisandtheco-ordinationanddeliveryoftrainingtomaximisestaffcompetence
Developingandimplementingofstaff-rotasensuringthatappropriatestaffcoverisavailabletoServiceUsers
Successfullyachievingtheindividualobjectivessetbythecompany
Accomplishingself-auditsandpro-activelyengageinexternalcomplianceaudits
Enhancingcurrentoperationsthroughcontinuousimprovement
GenericDuties:Inadditiontospecificresponsibilities,theTLalsoberesponsibleforensuring:
themaintenanceofconfidentialityofallinformationunlessotherwisepermittedbymanagement
fullcompliancewithcompanysvision,values,policiesandprocedures
compliancewithlegislationandGSCCCodeofConductasreflectedincompanyprocedures
undergotrainingandprofessionaldevelopmentasdirectedbythecompany
workinamannerthatpromotesteamworkandacollegialenvironment
activeandpositivepromotionofthecompanysimageandbrand
otherdutiesthatmaybeassignedbymanagement
Qualifications:Thefollowingqualification,skillsandexperiencearerequiredforthisrole:
PreferenceforRMNgrade3/4andNVQLevel3orequivalentinHealthandSocialCarewithaminimumoftwoyearsexperienceofcare-workingwithinasupportedlivingenvironment.AndworkingtowardsQCF/NVQLevel4LMA.
Stronglivingskillsthatcanbetransferredtoserviceusersi.e.alldailylivingskillsetc.
CompetenceintheuseofMicrosoftOfficeandInternetapplications
StrongEnglishspoken,listeningandwrittencommunicationskills
FulldrivinglicenceanduseofowncarforgeneralbusinessuseandtosupportServiceUsers
TPBN1_UKTJ
- Location:
- Gb
- Job Type:
-
FullTime
- Category:
-
Health