Team Leader - Block Property Management Location: City of London

Hours: Monday - Friday 9-5.30pm

Work Type: 3 days in the office and 2 days working from home We are a residential property management business focused on delivering a personal, thoughtful, and seamless service. Our culture attracts high-quality talent and has been recognised within the industry through multiple Employer of the Year awards. The ambition is to be regarded as one of the most professional managing agents in the country, supported by a team of exceptional people who are energised by their work. Communication, collaboration, teamwork, and enjoying what we do are central to how we operate. We believe that creating an inspiring environment where people can learn and flourish makes all the difference. The role

The

Team Leader

is a pivotal role within the business. You will be responsible for coordinating all internal and external resources to effectively oversee the teams portfolio of residential estates and deliver outstanding service to customers. You will work closely with key stakeholders and will be responsible for managing, supporting, motivating, and leading the team to success. The successful candidate will demonstrate the following: Qualifications

TPI qualification required

Other property-related qualifications (e.g. RICS) are desirable

Experience

Minimum of 7 years relevant management experience

Background in block management; experience in surveying will also be considered

Strong experience in budget management, financial control, and delivering cost efficiencies

Sound knowledge of relevant legislation (e.g. Landlord & Tenant Act, RICS Codes)

Detailed working knowledge of building management, systems maintenance, and repair projects

Strong customer relationship management experience

Skills

Excellent time management, prioritisation, delegation, and project management skills

Strong numeracy and analytical skills, with confidence handling financial information

Excellent communication skills, both written and verbal, including formal correspondence

Strong IT skills; experience with Qube is advantageous. Proficient in Microsoft Office and mail merge

Strong people management skills, with the ability to adapt leadership style as required

Commercially astute, with a strong awareness of business realities

What we offer: 31 days annual leave including bank holidays

Birthday off (or nearest working day)

Holiday purchase scheme and long service holiday awards

SmartHealth online GP & wellbeing support (for you and immediate family)

Perkbox employee rewards & discounts

Cycle to Work scheme

Pension

Financial qualification support

Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you. TPBN1_UKTJ