*Job Summary* The Industrial & Commercial Heating Equipment Association (*ICOM*), is a member organisation working to engage in all aspects of energy related business activities, working closely with government, non-governmental offices, research establishments and industry trade associations towards a greener future. ICOM is a division of the Energy and Utilities Alliance (EUA).

The Manufacturers of Equipment for Heat Networks Association (*MEHNA*), is a member organisation working to engage in all aspects of Heat Networks and District Heating related business activities, working closely with government, non-governmental offices, research establishments and industry trade associations towards a greener future. MEHNA is a division of the Energy and Utilities Alliance (EUA).

*We are seeking a dedicated and skilled Technical Officer to join our team. *The ideal candidate will help lead the work programme of ICOM & MEHNA member groups. This role requires a strong understanding of engineering principles, but prior knowledge / experience of specific details of non-domestic heating industry issues is not a pre-requisite for becoming Technical Officer; EUA offers training and support by the ICOM & MEHNA Director and EUA colleagues.

*Responsibilities*

* Set meeting agendas by gaining agreement with the chair of each group and send papers for discussion in good time for the planned meeting dates. * Attend group meetings when needed either in person or via video conference and take notes to produce minutes following the meeting for circulation. * Support inclusive management of ICOM & MEHNA group members in order to build consensus within the group. * Help guide the technical discussions and work between meetings as required to gain technical knowledge. * Share knowledge and experience on various industry issues through feedback to member bases. * Monitor and populate the ICOM & MEHNA websites to ensure the information is correct and up-to-date. * Understand and adhere to EUA protocol for planning and conducting group meetings. Ensure that group members do the same and to raise any concerns with the ICOM & MEHNA Director or other designated contact point. * Register with relevant industry bodies and attend their meetings or undertake training sessions applicable to the role, in person or online, as needed. * Help support the diversity, inclusion, sustainability / continuity and viability of ICOM & MEHNA by: * Supporting the Director to ensure that the membership base is regularly reviewed and reflects a variety and balance of members who can determine the needs of the non-domestic heating industry. * When participating in group meetings doing so in an inclusive and impartial way that demonstrates equal respect for all members and ensure all voices are heard. * Helping to retain existing and identify and attract new association members, especially to fill gaps in knowledge / experience. * Build and maintain close and effective working links with the ICOM & MEHNA Director, allied organisations and the membership bases. * Join meetings online (e.g. via WebEx, Zoom or M S Teams) or at specific venues in the UK or Europe including hybrid meetings as required and agreed. * Have access, and all allied documentation for business use, to a vehicle for transport to meetings throughout UK when required. * Be accessible / responsive between meetings within reasonable and pre-agreed (e.g. with the ICOM & MEHNA Director) timeframes.

NOTE: Reimbursement expenses are applicable for travel from your place of work, overnight accommodation where necessary and subsistence when away from your place of work.

*Skills/knowledge/Experience*

_*Essential*_

* Communication skills, * Leadership / people management skills, * Organization and time-management skills, * Ability to respond to / manage unexpected circumstances, * Ability to remain objective / neutral when dealing with enquiries from members and providing feedback, * Understanding of non-domestic heating industry. * Computer literacy including using document management systems, sending emails, running online meetings, using word processing and spreadsheet software, website admin formatting.

_*Desirable*_

* Previous experience of participating in group meetings and following up on actions. * If not already a member of industry groups, general knowledge / understanding of the sector / field relevant to the ICOM & MEHNA’s work. * Some understanding of how to build consensus amongst diverse points of view.

*IT Equipment*

_*Essential*_

* Access to a reliable and fast internet connection. * An area where online video meetings and concentrated work can be carried out without distracting interruptions. * A printer to copy documents when working away from Camden House office. * All other IT equipment and phone will be supplied and issued by EUA.

*Person specification*

_*Essential*_

* Proactive * Reactive * Work well to pre-agreed deadlines * Work with the ICOM & MEHNA Director to achieve the agreed aims and ambitions of the ICOM & MEHNA trade associations * Attentive listener * Methodical

_*Desirable *_

* Ability to adapt * Diplomatic * Ability to work collaboratively to get the task done

Job Types: Full-time, Permanent

Pay: £25,000.00-£45,000.00 per year

Benefits: * Additional leave * Bereavement leave * Casual dress * Company pension * Flexitime * On-site parking * Sick pay * Work from home

Application question(s): * Are you a proactive administrator with a technical bias?

Work authorisation: * United Kingdom (required)

Work Location: Hybrid remote in Kenilworth CV8 1TH

Application deadline: 17/08/2025 Reference ID: ICOM/MEHNA Technical Officer