Technical Services Manager
New Today
Job Description
Mon to Thurs: 8 to 5pm; Fri 8 to 4pm
Job Purpose:Reporting to the Technical Manager, the purpose of the role is to ensure a robust FSQMS is in place which is compliant with legislation and customer Codes of Practice that ensures Dairygold Food Ingredients UK delivers a quality, authentic, legal and safe food product.
Key responsibilities will include (but not limited to):
Job Purpose:Reporting to the Technical Manager, the purpose of the role is to ensure a robust FSQMS is in place which is compliant with legislation and customer Codes of Practice that ensures Dairygold Food Ingredients UK delivers a quality, authentic, legal and safe food product.
Key responsibilities will include (but not limited to):
- Maintain the Food Safety Quality Management System to meet BRC and customer standards
- Complete GAP analysis for any new requirements, non-conformances/observations/recommendations and update and communicate changes
- Document control all HACCP documentation and meetings
- Maintain internal audit schedule, support audits, administer and ensure completion with tracker
- Coordinate shelf-life trials where required with support from QA Team
- Support the TM in product and environmental sampling
- Maintain Traceability schedule in line with BRC / customer requirements
- Manage documentation of site risk assessments and ensure they are reviewed as required
- Document control all documentation relating to TACCP and VACCP
- Manage accreditation, specification and compliance information required for all suppliers to DFI Leeds & maintain KPIs, risk assessments and specifications as required
- Review responses to category 1 & 2 complaints & ensure response meets consumer, customer and business requirements
- Provide support to QA and TM for Complaint and C of A queries and resolution
- Accurately maintain records of Leeds customer specifications ensuring that customer and internal use
- Manage review and re-issue of finished products in line with schedule requirements (every 3 years)
- Organise finished product specifications on the system
- Drive culture of continuous improvement
- Generate Technical reports on time; develop reporting methods for internal / Ireland use
- Maintain customer KPI systems, ensuring they are completed
- Collate and trend data from Audits, Non-Conformance, Pest Control and Taste Panels for business reporting
- Manage Technical training of colleagues to ensure compliance
- Experience of the food industry essential & within Dairy / Cheese manufacture advantageous
- Demonstrable experience or qualifications within the Food industry
- Significant experience of FS and QMS including HACCP, internal audit and complaint handling
- Experience of managing customer expectations
- Team player, who communicates effectively
- Understanding how business operates and their role
- Delivers results and can be counted on to get things done
- Sets, manages and tracks KPIs and has contingencies
- Demonstrates excellent accuracy and attention to detail
JBRP1_UKTJ
- Location:
- Yorkshire
- Job Type:
- FullTime
- Category:
- Technology