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Job Description

I am recruiting for a Technical Support Analyst to be based in Norwich.

The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract.

You will work in the IT Technical Support Team, providing second and third line support to users. You will be responsible for ensuring the optimum use of the IT systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all policies and procedures relating to security and best practice are adhered to.

You must hold MCP or MCSE qualifications.

You will have experience of OS builds/rebuilds for Windows 7/10 and Windows 2003-16 Server; this includes specific applications, network and user configuration

You will also be able to configure and implement Anti-Virus technologies for all Servers/PCs and related network and systems using agreed tools, procedures and software

You will have experience of participating in the administration of security implementation and analysis, involving the identification and scheduling of server level updates and patches from Microsoft and user level security infrastructure from Domain-wide administration group privileges to individual access rights to remote resources.

Please apply ASAP to find out more.

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