Trainee Duty Manager - Stafford, Staffordshire

Fully Flexible Role

Job Description:

Are you passionate about creating unforgettable customer experiences while leading a motivated team?

We’re looking for a driven and hands on Trainee Duty Manager to join our team and support the Site Centre Manager in taking our venue to the next level.

This role is shop floor led, you’ll spend most of your time out front with the team and guests, making sure the venue is buzzing, rather than sitting behind a desk.

What’s in it for you:

Starting Salary £24,000

Career progression , training and support to help you step up into senior roles (including Centre Manager)

Employee discounts on our activities and experiences

Company pension scheme

Be part of a supportive and ambitious team where your ideas and drive make a real impact

What you’ll be doing:

Leading from the front on the shop floor , creating a fun and energetic atmosphere for staff and guests

Working closely with and supporting your Site Centre Manager in all areas of site operations

Inspiring, coaching, and supporting your team to deliver outstanding service and memorable guest experiences

Driving sales and smashing financial targets with fresh ideas and energy

Training and developing new team members

Leading by example, setting the standard for professionalism, teamwork, and fun

What we’re looking for:

A proven background in driving sales and hitting targets

Natural leadership skills with a passion for developing people

The ability to create a positive, energetic, and engaging environment for both staff and guests

A hands-on approach, someone who thrives on being out on the floor, not stuck in an office

A problem solver who’s organised, ambitious, and always striving for success

This role is perfect for someone who’s hungry for career progression, loves being out on the shop floor, and wants to work in a place where no two days are the same. If you’re ready to make a difference and grow with us, we’d love to hear from you!