Travel Advisor

New Yesterday

Everyone Deserves a Little Luxury. Whether youre experienced or developing your career, youll be part of a driven, entrepreneurial and supportive culture that rewards ambition, creativity and going the extra mile. Who we are looking for: You will be responsible for helping to make holiday dreams come true, dealing with warm leads, inbound calls and online enquiries. You will use your sales experience and travel knowledge to match the right holiday to your customer's needs, overcoming challenges and offering solutions to close the sale. Ultimately, your aim is to drive repeat business by providing outstanding service and building strong rapport. This role will be based in our Chester offices or hybrid/homeworking. Core Benefits*: Competitive salary Generous commission scheme All booking leads provided Company Pension Scheme 30 days holiday including bank holidays rising 1 day per year (up to 33) Enhanced Pension Enhanced Maternity & Paternity Learning & Development Funding Friendly working atmosphere Company social events Additional Benefits*: Life Insurance Health & Wellbeing Hub (including EAP) Partner Exclusive Travel Concessions Staff Travel Discounts Employee Discounts Platform Eye Care eVouchers Long Service Awards Lots more perks! *Benefits may be subject change. Key Responsibilities: Identifying customer needs through effective questioning Using multiple suppliers and systems to find the most suitable match Overcoming objections to close the sale Process customer payments securely and accurately Use the supplier websites/systems to confirm the different sectors of the booking Load details of the holiday accurately into our back-office system Continuously work towards and exceed booking targets Ensure all information obtained, inputted, and verified is accurate at all times Strive to deliver exceptional customer service Build and develop key relationships for repeat customers The Person: Essential Knowledge, Skills and Abilities: Proven track record of achieving/exceeding daily sales targets Extensive worldwide travel knowledge Travel agency or travel call centre experience (desirable) Experience of working in a fast-paced environment Knowledge of supplier websites Skilled in selling luxury European, Worldwide or Cruise holidays Computer competent to book holidays swiftly and efficiently Proficient in packaging multiple products together Experienced in GDS (desirable)

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Location:
Gb
Job Type:
FullTime
Category:
Travel

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