Are you looking for a new challenge?Fancy helping us shape the future of motor insurance?Prima could be the place for you.
Since 2015, weve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price.Our story began in Italy, where weve quickly become the number one online motor insurance provider. In fact, were trusted by over 5 million drivers. And now were expanding to help millions more drivers in the UK and Spain.
To help fuel that growth, we need a Motor Claims Engineering Specialistto join our Claims UK team.
In this role you will support the strong oversight of our Third-Party Administrator and related suppliers to ensure that engineering services provided to our customers are completed to the levels of quality, cost, and compliance standards we would expect. In addition, you will act as a key subject matter expert on technical engineering topics as we build out our proprietary Global Claims Platform.
Excited to make an impact? Here are the details
What you'll do:

• Designing, implementing, and overseeing a framework of advanced engineering oversight: Establish a framework for providing portfolio-wide oversight of our Third-Party Administrators engineering activities. Analyse claims-level data on an in-depth basis to identify areas for improvement related specifically to engineering activities. This could include assessment of their Repair network agreements, parts delivery strategies, and other engineering cost strategies.
• Providing ongoing technical scrutiny over our TPAs engineering activities: Continually assess the engineering performance of our TPA and its engineering partners and suppliers across a range of Quality, Cost, and Compliance KPIs. Conduct regular case audits and provide secondary oversight checks across Repair works completed on behalf of our customers.
• Acting as a technical point of escalation related to engineering topics: Act as a final point of escalation/referral for complex and/or high-value claims as relates to engineering-specific topics.
• Acting as an Engineering subject-matter expert to the Platform team: Work alongside Product / Engineering to provide advice and expertise on Engineering-specific areas as we build out these features and functionalities in the Global Claims Platform.

What were looking for:

• Proven experience (7+ years) in a senior technical and/or claims auditing function within motor insurance claims, specifically dealing with engineering oversight
• Experience in providing advanced oversight of Repair Networks
• Experience dealing with high-value / complex Repairs / Total Loss settlements
• Must have experience of using Audatex and Glassmatix estimating systems
• Comfortable working in a growing / scale-up business environment

Benefits:

• Enjoy hybrid working, with a mix of home and office days;
• 25 Days Holiday;
• Pension plan:salary sacrifice pension scheme 5%. employer contribution, up to 5% employee contribution;
• Health & Protection Benefits: Private Medical Insurance (single cover); Permanent Health, Insurance (Income Protection); Life Assurance (Death in Service);
• EAP, employee assistance programme 24/7.

JBRP1_UKTJ