Workshop Manual Author / SERP Engineer

Location: Whitley, Coventry Contract: 12 Months | Inside IR35

Role Overview

We are seeking a Workshop Manual Author / SERP (Service Evaluation & Repair Process) Engineer to support the evaluation and development of serviceability processes for new vehicle programmes, and the creation of Workshop Manuals. This is a unique opportunity to work at the early stages of vehicle design, ensuring products meet service, repair, and maintenance requirements while contributing to high-quality workshop manual content.

Working within a specialist team, you will assess whole vehicle designs using virtual and physical methods, representing the voice of the customer and technician within engineering discussions. You will play a key role in improving serviceability, reducing warranty costs, and enhancing overall product quality and reputation.

This role would suit an Automotive Technical Author, Vehicle Technician, or Master Technician looking to transition into a more engineering-focused environment.

Key Responsibilities

Conduct service feasibility assessments across the full vehicle design lifecycle (kick-off to launch) Create detailed service feasibility reports using virtual tools and CAD models Create detailed Workshop Manuals for Technicians to use within dealerships Evaluate removal and installation processes, including tooling requirements and access constraints Use digital manikins to assess e...