♻️ Customer Service / Sales Coordinator

Salary: £30,000 – £40,000 + Benefits

Hours: 09:00 – 17:30

Start: Immediate (notice periods considered)

Contract: Permanent | Full-Time (Hybrid)

Location: Farringdon

Culture Guru is recruiting on behalf of its client for a Customer Service/Sales Coordinator to join a growing, internationally connected business in the workplace design and interiors sector.

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The Business

This is not your typical office-based role.

Operating within a design-led, commercially driven environment, this business delivers high-end, beautifully executed workplace solutions across the UK and internationally.

With an exciting pipeline of projects and continued growth across multiple markets, they are expanding their London team to elevate both client experience and operational excellence.

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The Opportunity

This is a high-impact, central role where you will sit at the heart of the business.

You’ll be the person who keeps everything moving - connecting clients, sales, and operations to ensure a seamless journey from first enquiry through to final delivery.

If you enjoy being busy, visible, and relied upon, this role offers real ownership, exposure, and the chance to play a meaningful part in a growing, design-led business.

The culture is collaborative, fast-paced and hands-on - with a team that genuinely supports each other and celebrates success.

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Responsibilities of the role, but not limited to;

• Managing incoming client enquiries and delivering a polished, professional experience
• Supporting the sales team with proposals, product information, and client-ready materials
• Coordinating orders end-to-end, ensuring smooth progression from confirmation through to delivery
• Maintaining accurate and up-to-date records across CRM and internal systems
• Liaising with internal and international teams to align timelines, logistics, and expectations
• Supporting showroom activity, including hosting clients and assisting with events
• Ensuring exceptional attention to detail across all coordination and administrative tasks
• Acting as the central point of communication between clients, sales, and operations

Desirable attributes of the successful candidate;

• Experience within a customer service, coordination, or sales support role
• Highly organised with strong attention to detail
• Confident communicator, both written and verbal
• Able to manage multiple priorities within a fast-paced environment
• Proactive, solutions-focused, and able to take initiative
• Experience using CRM or internal systems (ERP exposure beneficial)
• Exposure to SAP (SD module) and/or P.Con Basket would be highly advantageous
• Commercial awareness with a collaborative, team-oriented approach

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⭐ What’s on offer:

• International travel to the European office for premium training and onboarding
• Hybrid working model offering flexibility and balance
• A collaborative, supportive, and high-performing team environment
• Exposure to high-profile, design-led commercial projects
• Opportunity to work closely with international teams across the business
• Profit share scheme (following qualifying period)
• 25 days holiday plus private medical insurance

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Apply now with your CV to be considered for this opportunity.

If you’re looking for a role where you can be trusted, valued, and truly make an impact, this is one not to miss