I am working with an leading Managed Service Provider of 30 years located in London who are looking to employ an new 1st Line Support Engineer on a permanent basis.

The Successful candidate must have a background of working in a Managed Service Provider (MSP) or B2B environment, ideally supporting various clients.

Candidate must also be located within the M25 with an accessible commute to Central London

Job Title: 1st Line Support

Salary: £28,000 - £30,000

Location: City of London (5 Days Onsite)

Industry: IT Support and Services

Start: ASAP

• Microsoft Certifications: Possess or actively pursuing one of the following Microsoft certifications: MD-101, MS-100, or MS-101.
• ITIL Framework: Familiarity with and practical application of ITIL methodologies.
• Office 365 Expertise: In-depth knowledge of Office 365, including E3, E5, EMS/Azure, and IaaS.
• Troubleshooting Skills: Strong troubleshooting capabilities for Microsoft Desktop Operating Systems.
• Communication: Excellent written and verbal English communication skills, demonstrated by the ability to produce clear and concise technical documentation and effectively interact with users via phone and in person.

If you are interested and have the above experience then please apply!