2nd Line Risk Partner – HR, Legal, Claims & Fraud

Location: Hybrid to Brentwood

Our client is seeking an experienced 2nd Line Risk Partner to provide expert oversight across People, Legal, Claims, and Fraud Risk. This is a highly influential role, supporting and strengthening risk frameworks, driving robust governance, and delivering insightful challenge across core business functions.

You will act as a trusted advisor to senior leaders, providing clarity on emerging risks, the effectiveness of controls, and opportunities to strengthen resilience across the business.

Key Responsibilities:

• Develop and maintain People, Legal, Claims, and Fraud risk frameworks, policies, appetites, metrics, and RCSAs.
• Ensure frameworks meet regulatory requirements and industry best practice.
• Provide independent review and challenge of risk events, exceptions, and remediation.
• Challenge first-line control effectiveness, risk responses, and remediation progress.
• Oversee claims and fraud risk processes, including detection, prevention, investigation, and reporting.
• Monitor emerging fraud trends and recommend proactive mitigation.
• Build strong relationships with senior leaders, first-line teams, and outsourced partners.
• Present clear risk insights to committees, regulators, and operational teams.
• Promote transparency, accountability, and a strong risk culture.
• Provide written 2nd line assurance on relevant initiatives.
• Support the CRO with high-quality risk reporting.

About You:

• Experience across People, Legal, Claims, and Fraud Risk within general insurance or a regulated environment.
• Deep knowledge of FCA/PRA regulatory requirements.
• Strong analytical and challenge capability at senior levels.
• Excellent communication skills, able to translate complex issues simply.
• Proven experience improving risk frameworks and governance in large, multi-functional environments.
• The ability to build strong networks and influence decisions across the organisation.
• A proactive mindset with the ability to thrive in a dynamic environment.