About us

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through additional stores, expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating its 30th anniversary the group has over the years built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.

About the role

You’ll join the Marketplace and Digital Partnerships team—an area of significant growth and focus for Dune London. As Account Executive, you’ll be responsible for managing key relationships and product information between Dune London and our Digital Concession and Marketplace partners. You’ll play a vital role in ensuring our partners receive timely, high-quality content and support to maximise trading success.

This is a highly collaborative role with exposure to multiple teams across the business. You'll contribute to trading decisions, drive operational efficiency, and build your experience in a dynamic digital retail environment.

RESPONSIBILITIES:

• Build and maintain strong relationships with third-party partners, acting as the day-to-day point of contact for communication and queries.
• Support the ongoing trading of each channel—monitoring sales, analysing performance, and proactively identifying areas to optimise or grow.
• Take accountability for driving sales performance through weekly trading, using actionable insights from sales data and product trends to identify opportunities and achieve targets across concession partners.
• Take responsibility for ensuring all product data, imagery, pricing, and stock levels are accurately uploaded and maintained across partner channels, overseeing the full product range to ensure everything is live, up-to-date, and visually appealing.
• Provide operational support by working cross-functionally to investigate and resolve data feed or content issues.
• Conduct regular reviews of partner websites to identify and work to resolve any inaccuracies, gaps, or opportunities for improvement.
• Carry out ad hoc deep dives into trading performance, product data, and key trends to support business decision-making.
• Manage digital assets by ensuring all content is gathered in advance of launches and banners are briefed ahead of seasonal changeovers and promotions.
• Assist with the onboarding of new partners and support strong, consistent communication with existing ones.

About you

What we’re looking for:

• Intermediate Microsoft Excel skills, including experience with PivotTables and VLOOKUPs.
• A strong interest in developing within the eCommerce and digital retail environment.
• Excellent organisational skills, with the ability to manage multiple tasks and deadlines simultaneously.
• A proactive mindset and enthusiasm for improving processes and ways of working.
• High attention to detail, with the ability to spot and correct inaccuracies in product data and listings.
• Strong analytical skills to support commercial decisions and channel operational performance.
• Confident and clear communicator—comfortable working with internal teams and external partners alike.
• Digitally savvy, with a good understanding of digital platforms and digital retail operations.
• Minimum of 2 years’ experience in managing partner accounts

About the perks

• Blended working – spreading your time across our office and remote working

• Brand new sustainable office in bustling West London (near Westfield)

• Friendly and open culture with flat structures allowing plenty of opportunity for development.

• Company growth and opportunity; Dune is opening new stores and channels and evolving all the time

• Open-minded company, welcoming thoughts and ideas to be shared

• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.

• 60% employee discount on Dune products – what’s not to love!

• 25 days holiday (plus the bank holidays)

• Cycle2work

• Company pension scheme

• Life assurance for all team members

• We look after our people

• 3.00 p.m. finish every pay day Friday!

• Team socials and drinks – we like to have fun!

• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.

• Our own Wellbeing Allies – there to talk when you need them.

What happens next?

We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.

If we are excited to find out more about you, we will give you a call and arrange to talk.

A few things that might help:

• Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can

• Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role