Job Title:

Account Handler Location:

Unity Insurance, Lancing, West Sussex, BN15 8UW Salary:

£26,199 per year, Band C, Level 3 Hours:

Full-time, 35 hours per week Contract:

Permanent About the Role: Were Unity Insurance, part of the Scouts, and were passionate about helping charities, youth groups, and organisations like the Scouts and Guides protect what matters most. Were a small, friendly team with a big heart

and were looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy helping people, we would love to hear from you! What youll do as an Account Handler: Be the first point of contact for our clients Provide quotes, advice, and ongoing support Manage renewals, policy updates, and claims Recommend additional products to help clients stay protected Ensure all administration is accurate and completed on time Deliver excellent customer service and help us grow our client base What were looking for as an Account Handler: Experience in insurance and customer service Understanding of youth organisations or small charities (desirable) Good knowledge of insurance principles and FCA guidelines Confident using computers and insurance systems Working towards or holding insurance qualifications (desirable) A genuine passion for helping others Why join us? At Unity, your work makes a real difference. Youll be supporting the amazing organisations that help young people gain skills for life

and youll do it alongside a welcoming, supportive team. We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter Benefits

Were proud to be an

award-winning Charity of the Year (Charity Times Awards 2022)

with over

400 employees

across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas

Flexible working hours and hybrid options

Work in a way that suits you, your role, and your department

Double-matched pension up to 10% of gross salary

Family-friendly employer with generous family leave

Learning and development opportunities via our internal learning hub

For a full list of our benefits click here. Closing date for applications :

23:59pm

Thursday15thJanuary2026

. Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

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