Enterprise Account Manager - LHH UK Career Transition and Mobility

Join to apply for the Enterprise Account Manager - LHH UK Career Transition and Mobility role at LHH

Enterprise Account Manager - LHH UK Career Transition and Mobility

5 days ago Be among the first 25 applicants

Join to apply for the Enterprise Account Manager - LHH UK Career Transition and Mobility role at LHH

Join a high-performing, collaborative team at LHH, where passion and purpose meet performance. We’re looking for an Account Manager to support a UK-based enterprise client portfolio, working in close partnership with a dedicated Business Developer.

This client-facing role sits within our Career Transition & Mobility business line and is part of our UK Sales team. You will be the trusted advisor to our clients’ HR teams, helping them support their employees through career transitions and workforce mobility.

Reporting Relationships:

• Reports to the Account Management Team Lead

Direct Reports:

Location:

• London, UK
• Hybrid work model with weekly office and home office days
• Residence and valid work permit in UK required - this role does not support visa sponsorship

Languages:

• Fluency in English

In this role you can expect to

Key Accountabilities

• Deliver a world-class client experience focused on retention, quality, and operational excellence
• Work closely with business developers to shape the strategic direction of each account, ensuring contract renewal and margin protection
• Manage contracts proactively, ensuring timely reviews, renewals, and identification of new opportunities
• Build in-depth knowledge of each client account, providing insight and feedback to enhance service engagement
• Act as the primary point of contact for internal and external stakeholders for operational support
• Develop and maintain strong, credible relationships with clients and internal colleagues alike
• Support account growth and retention by identifying ways to expand our share of wallet and market presence
• Maintain accurate records in Salesforce, including client meetings, contracts, and contact details
• Collaborate cross-functionally to ensure successful client onboarding, rollout, and ongoing delivery

Success will be measured by

• Performance against individual revenue and retention targets
• Contract renewals and service expansion within client accounts
• Timely and accurate implementation aligned with best practice standards
• Client satisfaction scores and feedback via regular reviews

All About You

• A self-starter with the confidence to work independently and the mindset to collaborate toward shared goals
• Strong commercial acumen and a passion for building meaningful client relationships
• An empathetic and resilient professional who can support HR teams through sensitive and high-impact transitions
• A presence in the office at least one day per week, and a willingness to meet clients in person regularly

What we offer

• Growth opportunities within a HR Solutions global leader
• We prioritize learning to stay agile in an increasingly competitive business environment
• We foster an open-minded environment where people spark new ideas and explore alternatives
• Additional benefits including PTO, Paid Holidays, and more

About LHH

The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.

LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.

LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.

A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.

This is LHH.

Ready for Next.

LHH is an Equal Opportunity Employer.

For additional information on our Diversity and Inclusion policy, please consult the following link: https://www.lhh.com/us/en/diversity-and-inclusion

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Human Resources Services

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