Job Spec: Account Manager – Consumer PR

Location: Manchester

About Citypress

We are a leading PR, social and creative communications agency that works with clients to promote and protect their brands and reputations.

Our team of over 120 people across the UK are united by our ambition to create brand defining work that helps advance the cause of brands that have the scale and commitment to effect positive change in their markets. Our client partners include Lloyds Banking Group, Aldi, Arla, Molson Coors, Crown Paints, Continental Tyres, Primark and Siemens.

Citypress is independently run, regionally-connected, employee-owned and one of the leading employers in the communications sector. We have featured in The Sunday Times Top 100 Best Companies list for four years, are the most-awarded agency in the PRWeek Best Places to Work awards over the last six years and have been named as a PRWeek Agency of the Decade and most recently it's Mid-Sized Consultancy of the Year – a first for an agency headquartered outside of London.

We are a fast-growing, entrepreneurial agency with a great culture that backs people to develop their careers and deliver their best work.

Our culture is inclusive, and we actively encourage applications from people of all backgrounds. We welcome people with different life experiences and backgrounds to bring valuable insight and perspectives to our agency and clients.

About this role

We are growing our consumer specialism and have an exciting opportunity for a dynamic and creative account manager to join the team. We're also interested to hear from experienced senior account executives who are ready to step up.

The role is ideal for anyone with experience running busy creative consumer press office accounts and/or integrated brand campaigns. We’re interested in meeting candidates that have experience working on campaigns that involve experiential, events, stunts and content production.

While sector-specific experience isn't essential, we’re looking for someone to work across brands in lifestyle, retail, FMCG and travel, so any previous work here would be helpful.

You will be joining a dynamic team of consumer PR specialists to work across some of the UK's best-known brands, delivering everything from high-impact product launches to always-on press office programmes. The team shares an enthusiasm for brilliant creative ideas, cultural insight and staying ahead of media trends, as well as supporting each other to be the best possible consultants.

You will play a key role in the day-to-day running of client accounts, supporting and guiding account teams, and helping to bring exciting campaigns to life.

A key element of this role will be leading media relations – ideally you’ll have a little black book of contacts across national, consumer and digital publishers and will have a bank of stellar coverage to show for it.

Citypress is an entrepreneurial agency with a great culture that backs people to develop their careers and deliver their best work. By joining Citypress you will become part of an employee-owned agency and directly benefit from our collective success.

Role responsibilities

• Managing the day-to-day running of client programmes, ensuring deadlines and KPIs are met
• Managing busy press offices, handling media enquiries and securing proactive coverage
• Working with account leads to develop and deliver impactful creative consumer campaigns
• Supporting and guiding account teams to deliver high-quality work
• Building and maintaining strong client relationships, attending regular meetings and providing well-structured updates
• Developing and maintaining strong media relationships across consumer press, broadcast and online media
• Identifying media opportunities, developing creative story angles and responding quickly to newsjacking moments
• Producing high-quality content, reports and client updates
• Providing constructive feedback and comprehensive briefs to junior colleagues
• Managing budgets and tracking client resources efficiently
• Developing detailed knowledge and understanding of client businesses and their markets
• Contributing to new business pitches and strategic proposals
• Developing proficiency in AI and other agency tools

Role requirements

• 1-2 years’ experience in a similar role, with a focus on consumer PR
• Strong experience delivering consumer campaigns and/or managing press office programmes
• Proven ability to manage client relationships and the day-to-day running of accounts
• Experience supporting or managing account teams
• Sector-specific experience helpful but not essential – we work across lifestyle, retail, FMCG, travel and related consumer sectors
• Excellent verbal and written skills with strong attention to detail
• Strong organisational and workload management abilities
• Ability to think critically, creatively and to demonstrate good judgement
• A proactive mindset, flexibility and enthusiasm to deliver work of a consistently high standard

What we offer

• Competitive salary
• Performance bonus
• Annual tax-free share of profit payment
• We work flexibly, spending three days a week in the office to collaborate and connect, and the rest wherever you work best
• Generous holiday allowance with additional days accrued through length of service
• Award winning bespoke benefits programme
• We offer enhanced family leave policies, with supported return to work programme
• Menopause and fertility policies and leave
• Paid Support leave
• Paid career breaks
• Extensive learning and development programme
• Dedicated mentoring and coaching
• Healthcare plan, 24 hour GP service and employee assistance programme
• Flexible pension scheme
• Access to independent financial advice
• Company mobile and laptop
• Interest-free loans
• Volunteering days
• Regular team away days and socials

If you need help with our application process, please contact recruitment@citypress.co.uk.