Account Manager

Location: London (Hybrid — 3 days/week encouraged)

Employment Type: Full-time

Start Date: ASAP

Salary : £30k to £40k

About the Opportunity

This is an exciting opportunity to join a fast-growth, AI-driven SaaS and digital marketing organisation helping customer-centric brands unlock engagement at scale. The business blends cutting-edge data technology with creative strategy, supporting organisations across sports, entertainment and music with solutions that are trained on their own first-party data.

With a seasoned leadership team and a deeply collaborative culture, they operate with a simple philosophy:

AI-driven. Human delivered.

Every solution is supported by real experts who stay close to clients and ensure measurable, high-impact results.

If you’re passionate about digital marketing, data, and delivering exceptional client service — this role offers a phenomenal platform to grow.

The Role

As an Account Manager, you will play a key role in managing the delivery and implementation of data-powered marketing solutions across a diverse portfolio of clients. You’ll be the day-to-day contact for key accounts, supporting campaigns that bring together analytics, digital media, creative services, and technology.

This role is ideal for someone who thrives in a fast-paced, evolving environment and wants to level-up their career within a future-focused, innovative business.

What You’ll Be Doing

Client Ownership & Delivery

• Lead core areas of day-to-day account management and ensure a first-class client experience.
• Build strong client relationships and confidently present updates, strategic insights, and performance results.
• Partner with internal teams and external partners to deliver high-quality, data-informed marketing solutions.

Project Coordination & Strategy

• Develop and manage client KPIs, reporting dashboards, and campaign performance reviews.
• Translate complex data into strategic recommendations aligned with client goals.
• Liaise with technology partners to ensure solutions and integrations meet client requirements.
• Support scoping and diagnostic work for new clients and new projects.

Cross-Functional Collaboration

• Work closely with sales, product, creative, and paid media teams to deliver comprehensive marketing programmes.
• Prepare presentations, workflow outlines, and performance overviews for internal and external stakeholders.

What We’re Looking For

• Strong understanding of digital marketing, media channels, and the wider digital ecosystem.
• Experience working with data technology, analytics tools, or CRM/CDP/DMP platforms (training provided for the right person).
• Excellent communication skills — able to work with a wide range of people, from technical teams to senior-level clients.
• Confident managing accounts independently while working collaboratively within a wider delivery team.
• Comfortable adapting to shifting priorities within a creative and fast-growing environment.
• A genuine interest in consumer behaviour, digital content, and ideally sport or entertainment.
• Proficient in Excel and PowerPoint.
• Above all: motivated, organised, curious, and ready to learn.

Background & Experience

• 3+ years in digital marketing, media, or marketing technology.
• Proven experience managing client relationships.
• Confident presenting in formal or senior-level settings.
• Exposure to:
• Data analytics
• Media technology
• Google Analytics
• CRM/CDP/DMP configuration
• Digital channel strategy, performance marketing, or media planning

Diversity, Equity & Inclusion

This organisation believes that teams should reflect the world around us. They welcome and celebrate all backgrounds, identities, and experiences. Diversity drives creativity, innovation, and better outcomes — for teams and for clients.

Benefits

• 25 days holiday
• Company bonus scheme
• Employer pension contribution
• Flexible working & WFH options
• Gym allowance
• Laptop & remote-working setup
• Regular social events
• Supportive, fun, and collaborative team culture