Subscriptions Account Manager, London (near Monument) On Site.

£40k base + £20k commissions

About us:

Benchmark Mineral Intelligence (Benchmark) is the world’s leading IOSCO-regulated price reporting agency (PRA), proprietary data provider, and market intelligence publisher for the lithium-ion battery to electric vehicle (EV) supply chain.

Our granular and expert focus on the entire supply chain makes us unique: from lithium and cobalt mining through to the manufacturing of cathode and anode functional materials, to battery cell and EV production.

At Benchmark, we set the lithium industry’s agenda and benchmark its pricing. Our series of price assessments and data methodologies allow us to collect our proprietary data at source, creating data that is relied upon by the markets to make the multi-billion-dollar investment decisions that are driving the energy storage revolution.

Benchmark’s tireless and methodical data collection, coupled with in-house expert analysis, makes us unique in the 21st-century publishing space and the world’s most trusted energy transformation service.

As a result, our services are relied upon by major actors in the EV supply chain, we have testified to the US Senate multiple times and advised The White House, The Pentagon, and major government agencies around the world.

Purpose:

As an Account Manager, you will be entrusted with a portfolio of strategic customers. Your remit is to manage, grow, and develop long-term relationships with these accounts, ensuring maximum customer value and commercial growth.

This is a role that demands a balance of strategic thinking and commercial execution. You will be expected to deeply understand customer priorities, proactively anticipate their evolving needs, and deliver tailored solutions that reinforce Benchmark’s position as a trusted partner.

Success in this role will be measured by customer retention, account expansion, and delivering meaningful strategic impact across your assigned accounts.

Responsibilities:

• Own and manage the commercial relationship with an assigned portfolio of subscribing customers.
• Achieve and exceed retention and growth targets for your accounts.
• Act as the primary point of contact for key customers, building strong, senior-level relationships and ensuring exceptional customer satisfaction.
• Proactively uncover opportunities for account growth through a consultative, insight-driven approach.
• Maintain accurate and timely records of customer engagement using the CRM system.
• Collaborate with internal stakeholders (Product, Research, Commercial, Marketing) to ensure customer needs are met and opportunities capitalised on.
• Provide structured feedback to Product Managers and senior leadership, feeding into product development and market positioning.
• Stay ahead of industry and market trends to articulate Benchmark’s expertise and relevance to customers.
• Ensure all sales administration and forecasting is completed promptly and accurately in line with business reporting requirements.

Qualifications / Experience:

• 1-2 years of experience in a Account Management, or subscription sales role.
• Proven track record of account retention, growth, and strategic relationship development.
• Experience working with corporate clients across multiple levels, ideally including senior executives.
• While specific industry knowledge is not a prerequisite, experience in price reporting, data subscriptions, or a consultative sales environment is highly advantageous.

Personal Characteristics

• Commercially astute: able to balance growth opportunities with customer value delivery.
• Strategic thinker with the ability to go beyond transactional sales and build long-term partnerships.
• Excellent communicator (written and spoken), confident engaging at executive level.
• Strong organisational skills and the ability to manage multiple priorities while meeting deadlines.
• Independent, agile, proactive, and accountable while also collaborative as part of a high-performing commercial team.
• Adaptable, flexible, and driven to continuously improve systems, processes, and outcomes.
• Naturally people-focused with the ability to influence, negotiate, and inspire confidence in clients.

Benefits include:

• Competitive Salary & Commissions
• 25 Days Holiday (fixed) + 1 day off for your Birthday
• 2 Mental health days per year
• Statutory Pension Contribution
• Staff social events