Account Manager

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Job Description

Account Manager

Newcastle Hybrid

Up to £55,000 depending on experience.


Are you a relationship-driven Account Manager with a passion for technology and growth? Join a fast-growing software consultancy where you’ll play a key role in shaping client partnerships and driving real business impact across a diverse portfolio.


About the Role

This is more than just account management — it’s an opportunity to own and evolve client relationships in a business that thrives on innovation. You’ll be at the heart of customer success, developing long-term strategies, unlocking growth opportunities, and ensuring exceptional delivery across every touchpoint.



What’s in It for You

  • Competitive salary + discretionary bonus
  • 25 days holiday + bank holidays
  • Flexible working and remote options
  • Contributory pension scheme
  • Private healthcare (BUPA)
  • Paid certifications and clear progression pathways
  • Choice of MacBook Pro or Windows laptop


What You’ll Be Doing

  • Build and nurture strong, lasting client relationships
  • Drive account growth through strategic upselling and expansion
  • Own account performance, including financials and forecasting
  • Monitor client satisfaction and proactively resolve challenges
  • Deliver insightful reporting to support innovation and decision-making
  • Collaborate with internal teams to continuously improve service delivery
  • Engage directly with clients across the UK and internationally


What We’re Looking For

  • 3+ years’ experience in account management (IT or digital consultancy preferred)
  • Strong commercial awareness and experience managing account performance
  • Proven ability to influence stakeholders at all levels, including C-suite
  • Confidence in presenting proposals and leading client discussions
  • A proactive, fast-paced mindset with a focus on results
  • Experience with enterprise clients (financial services, public sector, or multinational organisations is a plus)


Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.

Apply
Location:
Newcastle Upon Tyne
Job Type:
FullTime
Category:
Business

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