Account Manager

New Yesterday

Salary: £35,000 – £38,000 + £4,000 Annual Commission Scheme + Company Car

Hours: 40 hours per week (08:30 – 17:30 core hours)

Location: Multi-site operational environment (onsite)

Contract: Permanent

Our client, a leading national provider of workforce and recruitment solutions, is looking to appoint an ambitious and driven Recruitment Manager to oversee a high-profile, multi-site operation. This is an excellent opportunity for an experienced leader who enjoys managing complex operations, developing high-performing teams, and delivering exceptional service within a fast-paced, high-volume environment. This role offers genuine scope to make an impact  not just managing day-to-day operations, but shaping performance, driving continuous improvement, and building strong partnerships with key stakeholders. If you are a confident operational leader with strong commercial awareness and a passion for delivering results, this could be the next step in your career.

Key Responsibilities

Leadership & Team Management

Provide strong, visible leadership across multiple operational sites

Manage, coach, and develop a team to achieve high levels of performance and engagement

Set clear objectives, monitor progress, and support professional development

Foster a positive, inclusive, and high-performing team culture

Lead by example, promoting accountability, resilience, and collaboration

Operational & Service Delivery Management

Take ownership of day-to-day operational performance across your cluster

Ensure workforce levels meet forecasted demand and service requirements

Manage resource planning, scheduling, and contingency planning

Drive service delivery standards to consistently meet and exceed KPIs and SLAs

Act as the escalation point for operational challenges and service issues

Ensure continuity of service during peak periods and operational pressures

Compliance, Governance & Risk Management

Ensure full compliance with all legal, regulatory, and contractual requirements

Oversee pre-employment screening, workforce documentation, and audit readiness

Monitor compliance with working time regulations and operational policies

Identify risks proactively and implement mitigation strategies

Maintain accurate reporting and documentation across operational systems

Performance & Continuous Improvement

Analyse operational data and management information to identify trends and opportunities

Drive efficiency improvements and process enhancements

Support business growth through proactive planning and service optimisation

Contribute to strategic planning and operational development

Deliver against financial targets, productivity measures, and performance indicators

What Makes This Role Attractive

This is not simply a supervisory role it is a hands-on leadership position with genuine responsibility and influence. You will be trusted to manage a complex, high-volume operation while developing your team and driving measurable performance improvements. The role offers strong visibility, autonomy, and the opportunity to build leadership capability within a nationally recognised organisation delivering essential workforce solutions.

This position would particularly suit someone who enjoys:

Leading teams in fast-paced operational environment

Managing multiple sites or functions

Taking ownership of performance and service delivery

Driving change and continuous improvement

Working closely with senior stakeholders

Making decisions and solving problems in real time

About You

You will likely have experience in one or more of the following environments:

Recruitment or workforce management

Logistics or distribution

Operations or service delivery

Manufacturing or industrial settings

High-volume staffing environments

Multi-site operational management

Essential Skills & Experience

Proven experience managing teams within a fast-paced operational environment

Experience overseeing multi-site or high-volume operations

Strong leadership and people management capability

Excellent stakeholder and relationship management skills

Strong organisational and planning skills

Commercial awareness and performance focus

Ability to manage competing priorities and operational pressures

Sound understanding of compliance, governance, and operational standards

Confident decision-maker with strong problem-solving ability

Resilient, adaptable, and results-driven approach

If this sounds like a role for you then apply here for a confidential chat
Apply
Location:
Glasgow
Salary:
£36,000 - £38,000 /annum
Job Type:
FullTime
Category:
Personnel/Recruitment

We found some similar jobs based on your search