About us

HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland.

HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty.

Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers.

Please see our website for more information.

Job title

Accounts Receivable Administrator

Location

Manchester

Division

Manchester

Reporting to

Accounts Receivable Manager

Job Purpose

HSB UK & I includes HSB Engineering Insurance Limited (HSBEIL) an insurance firm, HSB Engineering Insurance Services Limited (HSBEISL) an engineering firm and MD Group a Managing General Agent along with subsidiaries providing various services including surveying. HSBEIL operates in a regulated industry, with the PRA and FCA being its principal regulators in the UK.

As part of the Credit Management team, you will be responsible for managing the administration of key tasks; proactively dealing with disputes as they arise. This will involve communication with the Credit Controllers and various internal & external personnel, both verbally & written. In this role you will be required to remain calm under pressure, be accurate, assertive and have good number skills with the ability to explain financial matters clearly.

To ensure payments are posted in a timely & accurate manner. To provide financial, clerical and administrative services to ensure best practise is maintained within the team. To ensure remedial solutions are provided to further promote continuous improvements

Key Responsibilities:

Key Responsibilities:

• Accurate recording & input of cash in line with departmental timelines (cheques, BACS & credit card payments).
• Monitor cash allocation and propose corrective action on un-allocated accounts where needed.
• Timely and accurate processing of journals, allocations, refunds, adjustments and general

housekeeping.

• Maintain & manage - direct debit process, production & dispatch of monthly statements/ broker downloads, copy invoices, claims release. (refer task list documenting all AR activity).
• Daily maintenance & management of departmental emails & system generated tasks.
• Maintenance & management of Insolvent Accounts.
• Production of weekly & monthly reporting.
• Other general administrative duties associated within the Credit Management team
• To ensure correct procedures & processes are in place and to continually develop and review.
• Responsible for Accounts Receivable activity ensuring processes are followed in a timely way and accurately maintained.
• Maintaining close working relationships with other internal departments.
• Manage a high level workload and pick up any ad hoc activity/ projects to support the department.

Skills & Experience

Key Skills and Experience

Essential

• Excellent Organisational skills
• Experience of working in a finance environment.
• Pro-active, flexible and customer focused
• Attention to detail, self-motivated & enthusiastic
• Good spoken & written skills
• Good MS excel skills (V Lookup & basic pivot table)

Desirable

• An understanding of the FCA guidelines

Experience within collections & receivables or office administration

Additional Skills and Responsibilities

• Customer focused with the ability to influence others.
• Initiative: Innovative approach to problem solving, anticipating opportunities and the ability to question/challenge existing methods and approaches.
• Interacting with people: Establishing relationships with various teams across the business
• The ability to communicate effectively at all levels, both verbally and written.
• Show passion with a 'can do' attitude.

Qualifications and Educational Requirements:

Qualifications and Educational Requirements:

3 years' experience within collections & credit control

Personal Attributes

Personal Attributes:

• High standard of organisational skills with the ability to plan and prioritise.
• Highly self-motivated with the ability to work on own initiative.

Diversity, Equity & Inclusion

At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Benefits

• 25 days Annual Leave + Bank Holidays + Well-being days
• Up to 13% Pension contribution
• Eligibility for an Annual Bonus
• Private Medical & Dental
• Life Assurance
• Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility)
• Study & continuing Professional Development Support
• Hybrid Working