Admin & Customer Service Adviser | Tonbridge | £26,500 pro rata

Are you an organised, proactive and confident communicator looking for a varied role?

My client, a well-established logistics company are looking for a capable Admin & Customer Service Adviser to join their growing team.

This is a fantastic opportunity for someone who enjoys responsibility, variety, and building strong client relationships while supporting key operational functions.

Key Responsibilities:

Oversee day-to-day administrative operations Handle customer service enquiries in a professional and timely manner Maintain accurate records, documentation, and internal systems Support logistics and wider operational activities Liaise with clients, suppliers, and internal teams Contact existing customers to gather feedback and identify new opportunities Build and maintain strong, long-term client relationships Identify opportunities to generate further business from existing accounts Escalate operational or service issues where necessary Open and close client files accurately Coordinate with accounts to support timely VAT returns Carry out other reasonable duties as required

What They’re Looking For:

Strong organisational and time management skills Confident telephone manner and excellent communication skills Ability to handle bookkeeping and credit control tasks (desirable) Basic IT skills and willingness to learn new systems Proactive, adaptable, and solutions-focused mindset Confidence in handling objections and turning challenges into opportunities Ability to work independently and take ownership of responsibilities

What’s on Offer:

Flexible part-time working hours (Full-time considered) Friendly and supportive working environment Free on-site parking A varied role with real responsibility and impact Opportunity to grow within a dynamic logistics business Full training provided

If you’re looking for a hands-on role where no two days are the same and you can genuinely make a difference, we’d love to hear from you.

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