Admin Receptionist / Customer Support Coordinator 33-Bed Young Refugee Supported Housing Service £12.95 per hour Monday - Friday | 9:00am - 2:00pm 22.5 hours per week (30-minute unpaid lunch) The Role We are recruiting for a professional and compassionate Admin Receptionist to join a supported housing service for young refugees. This role plays a key part in ensuring the smooth daily running of the scheme, delivering a customer-focused service, maintaining accurate records, and supporting residents during their stay and move-on journey. This is ideal for someone with previous experience in supported housing, healthcare, or as a Support Worker who also has strong administrative capability. Key Responsibilities Customer Focus Provide a welcoming and professional front desk service Support with daily sign-ups of new residents, explaining tenancy conditions and scheme policies Ensure residents receive high quality guidance and support Promote customer involvement and engagement Administration & Compliance Maintain accurate and confidential case management records Ensure all administration, handover notes and systems are updated daily Manage works orders, invoicing processes and assist with monitoring arrears Han...