Role Overview

The Administrator provides essential administrative support to fee-earners and teams across the firm. The role supports the smooth day-to-day running of the office and legal teams, ensuring high standards of organisation, accuracy, and communication. The Administrator also provides Office Administration and Front of House cover during periods of sickness and holidays.

Key Responsibilities

Administrative & Operational Support

• Provide day-to-day administrative and departmental support to fee-earners across multiple practice areas, including file opening, client care documentation, and invoicing support.
• Collate, manage, and maintain data in spreadsheets relating to matters, accounts, complaints, and operational issues.
• Assist with document editing, formatting, printing, and organisation in line with firm standards.
• Maintain internal trackers and spreadsheets.
• Maintain accurate records on the firm’s case management system (LEAP), including general data entry, updates, and reporting.
• Support internal initiatives, projects, and ad-hoc tasks as and when required by the Business Services team including the Practice Manager and Operations Manager. 
• Identify opportunities to improve efficiency and reduce low-value administrative tasks.

Office Administration & Front of House Cover

The role provides Office Administration and Front of House cover during periods of sickness and holidays, including:

• Managing incoming and outgoing post, scanning, filing, document handling, printing and binding.
• Coordinating meeting rooms and boardroom bookings, including room setup and diary management.
• Providing limited reception cover, including answering calls, greeting clients, handling deliveries, and booking couriers.
• Supporting general office operations, including supplies ordering, desk booking systems, off-site file retrieval, and storage records.
• Assisting with ad-hoc office tasks such as restaurant bookings, staff or client lunches, and processing cheques.

What we are looking for:

This is an entry-level role and no previous experience is required.

• Strong organisational and time-management skills, with the ability to manage competing priorities in a fast-paced environment.
• High attention to detail and accuracy, with pride taken in delivering work to a high standard.
• Clear written and verbal communication skills, ensuring instructions, priorities, and deadlines are understood.
• Proactive, reliable, and adaptable approach, providing progress updates and flagging issues early.
• Professional, positive, and team-focused attitude, with a willingness to learn and support colleagues.