Administrator & Cash Office Supervisor (Part-Time, 30 Hours)

Location: Twycross Zoo (on-site)

Salary: £21,141 per annum (pro-rata)

Contract Type: Part-Time, 30 hours per week, Permanent

Working Hours: 30 hours, 5 days over 7, between 8:00am - 6:00pm

Why Join Restaurant Associates Venues?

At Restaurant Associates, we celebrate individuality, nurture talent, and deliver exceptional catering experiences across visitor attractions, including Twycross Zoo. 

We offer a range of benefits, including:

• 20 days annual leave (pro-rata) plus bank holidays
• Free staff meals whilst on shift
• Free on-site parking
• Exclusive travel discounts
• Access to Compass Group company perks & benefits
• Exclusive Parks at Work discounts and promotions
• Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks
• On-site F&B discounts

About the Role:

We are seeking a highly organised and detail-focused Administrator & Cash Office Supervisor to support both administrative and cash office operations within our busy catering environment at Twycross Zoo.

This role combines financial responsibility with day-to-day administration, making it an excellent opportunity for someone experienced in cash management and office processes who thrives in a fast-paced setting.

Key Responsibilities:

• Supervising and managing daily cash office operations, including cashing up and reconciliation
• Accurately processing daily takings and proactively investigating and resolving discrepancies
• Raising and managing invoices in a timely manner
• Maintaining and updating personnel files in line with company policies
• Supporting general administrative tasks across the operation
• Managing filing systems, documentation, and internal records
• Basic spreadsheet management and reporting
• Handling queries and liaising with internal departments professionally
• Supporting ad-hoc projects and contributing to process improvements

The Ideal Candidate Will Have:

• Proven experience in a cash office, finance, or similar role with direct responsibility for cash handling
• Confidence managing large volumes of cash and taking ownership of financial accuracy
• Experience working in a fast-paced, high-volume environment
• Strong administrative background with attention to detail
• Experience with invoicing and financial record keeping
• Good working knowledge of Microsoft Excel and spreadsheet management
• Ability to work independently and take responsibility for key processes
• Strong organisational and time-management skills
• Professional communication skills and a proactive approach
• High level of integrity and ability to handle sensitive information

Desirable:

• NVQ Level 2 or equivalent in Business Administration or Finance-related discipline

About us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

Job Reference: com/2503/92635001/52788983/BU #RA Venues

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!