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Job Description

Administrator (Data & Reporting Focus) - Hybrid (NG2)\n\nMonday-Friday, 9am-5pm | 3 days WFH | Subsidised parking at Broad Marsh\n\nI'm recruiting for an experienced, highly data-driven Administrator to join a small but high-performing team supporting a large, high-profile public-sector client. This role is ideal for someone who has worked with major public-sector contracts, is confident working to strict SLAs, and is comfortable owning complex reporting cycles, heavy deadlines, and partner liaison.\n\nThis is not a typical admin role - we are looking for someone who enjoys digging into data, preparing manual reports, challenging processes, offering new ideas, and becoming a key point of contact for internal and external partners. As the role expands, you'll take on more client-relationship responsibilities, joining review meetings, working closely with client partners, and confidently pushing back where needed.

You will also provide cover for team responsibilities including Hannah's workload.\n\nKey Responsibilities\n\nData & reporting ownership - preparing manual reports, validating data accuracy, tracking SLAs, and ensuring all reports are delivered on time and to a high standard.\n\nPartner liaison - working directly with public-sector client contacts, supporting review meetings, discussing potential service changes, and ensuring all parties have clear and accurate information.\n\nFile management - updating and maintaining electronic and paper files, ensuring compliance with naming conventions and folder structures.\n\nFile opening & closing - setting up matters on the case/document management system and ensuring client-specific procedures are followed.\n\nGeneral administrative support - including bookings, courier requests, printing/scanning, and other ad hoc tasks within the team.\n\nProcess improvement - as client requirements evolve, you'll be encouraged to help reshape processes, bring ideas, and make the role your own.\n\nWhat We're Looking For\n\n✔ Strong experience supporting one major public-sector client\n ✔ Comfortable working with large volumes of data and producing accurate manual reports\n ✔ Confident communicator able to push back professionally\n ✔ SLA-driven, deadline-focused, and highly organised\n ✔ Someone who enjoys ownership, problem-solving, and getting stuck in\n\nBenefits\n\n25 days' holiday + Bank Holidays (+ extra Christmas Day)\n\nThe option to buy/sell up to 5 holiday days\n\n5% pension\n\nMedical cover\n\nBrilliant social calendar and a supportive team culture\n\nSubsidised parking at Broad Marsh\n\nHybrid working: 3 days from home\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, beliefs, orientations, identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels.

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