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Description
D-Loop Coordinator
As a D-loop Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the companys work is effectively programmed meeting our clients SLAs and customers expectations.
Key Responsibilities
You will take ownership of the workstreams, coordinating the work from receipt, through to job completion
You will schedule work orders in accordance with SLAs and permits, whilst optimising travel routes and increasing productivity
You will provide customer service to both internal and external customers via telephone
You will maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
You will ensure that all the client and operational requirements are met in a professional and efficient manner
You will ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
You will provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
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Location:
Alfreton
Salary:
£28,000
Job Type:
FullTime
Category:
Admin, Office, Secretarial & PA

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