http://hpft.recruitforvalues.coJob overviewAre you ready to progress your leadership career?We’re looking for a talented health or social care professional to join our leadership team in Welwyn Garden City Hertfordshire as Service Manager. The role will provides a genuine opportunity for you to develop your management skills and make a difference. We welcome diversity in our workforce and encourage applicants from people of all ages and backgrounds, such as those with lived experience of mental health difficulties.Main duties of the jobYou will work closely with the Service Line Lead and management teams to ensure the effective co-ordination and operational delivery of community health & Social care services in HPFT.Particular key responsibilities will be to:- You will assist the Service Line Lead deliver a service taking account of the Trusts transformation agenda and implementation of care pathways ensuring a cohesive, effective and seamless service is provided for service users.- Ensure the effective delivery of community based care services working on a whole systems approach to achieve required levels of performance.- Support management of relationships with primary care general practitioners, HCS, PCT and 3rd Sector organisations as required by the Service Line LeadWorking for our organisationHertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality CommissionOur family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings.

Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:Welcoming. Kind. Positive.

Respectful. Professional.Detailed job description and main responsibilities- Responsible for the provision of the quality care within a complex range of health and social care services that interface across HPFT and with other healthcare providers.- Accountable for the effective operational management of all care pathways, requiring effective liaison and co-ordination with secondary care clinicians, managers, local politicians and primary care and other independent contractors for Community Services.- Manage within the established frameworks and processes by which the Strategic Business Unit will manage and monitor capacity on a day to day basis, ensuring effective escalation arrangements are in place to maintain safety with the ability to respond where team capacity issues present and manage the development and delivery of team health promotion and prevention, working closely with other agencies.- Ensure compliance with all statutory requirements e.g. CQC, HSE and implement relevant assurance systems to demonstrate compliance for their servicePlease see attached job description and person specification for full details.Person specificationQualificationsEssential criteria- First or higher degree- Professional qualification in relevant area of health or social care- Postgraduate qualification or formal management training.ExperienceEssential criteria- Demonstrable success at managing change and development- Demonstrable success in quality improvement- Significant management experience in relevant area of health or social care- Demonstrable success in performance management and appraisal with multi- disciplinary staff groupCommunication SkillsEssential criteria- Ability to organise and prioritise a complex workload- Ability to produce clear, written statistical and financial reports.- Ability to communicate effectively at all levels of involvement including Service Users and Carers- Ability to influence and motivate staff to engage with and adopt change and deliver challenging targetsAnalytical SkillsEssential criteria- Ability to analyse critically financial performance and clinical data sets and present conclusions- Innovative thinker with ability to recognise underlying causes of and overcome barriers to changeAbout usHertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services.

In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were “blown away” by our people’s achievements and that everything they saw “sings and hums”. This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority.

Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.If you would like to join a team to be proud of and you share our values and passion for great care and outcomes for our service users and carers, we would love to hear from you.Additional InformationHPFT is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organisation with regards to age, disability, ethnicity, gender, beliefs and sexual orientation and are fully committed to equality, diversity and human rights and encourage applications from all sections of the community including users of mental health services.The Trust is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part-time or under flexible working arrangements.Infection ControlAll our staff will need to comply with current Infection Prevention and Control measures which could include wearing a mask on all our Trust sites and in all rolesAI Usage Guidance While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge and experience.

Please ensure you have tailored your application before submitting it.For further information, please refer to the Trust’s guidance on AI usage document which can be found below. Visa, Immigration and SponsorshipAs a Trust we will offer sponsorship to roles which require professional registration, unfortunately, if you apply for a role that is outside of that your application will not be considered for the role. If you hold a different visa type, you must have a minimum of 2 years on your current visa to be considered for a role.