We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.

Job Duties

JOB DESCRIPTION:

Under broad direction, is recognized as subject matter expert and provides application expertise and any special technical data to Business Development, Application Engineering, Training, External Customers and Operations to support product and service applications globally. Mentors to less experienced personnel. Revises, uses, and refers users to appropriate Technical Content of Product / Services web pages on HalWorld. Reviews content for accuracy and creates and approves revisions as needed. Responsible for responding to questions submitted to the Knowledge Base system and developing relevant articles to publish. Reviews responses and articles submitted by less experienced personnel. Act as Subject Matter Expert. Responsible for all formal communications for situations involving: Cautions and or warnings, design/product/service changes, Required Field Action, Interim pro...