Aftersales Advisor Location: Exeter

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Salary: £30,000 per annum + Bonus Scheme

Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment. The Role As an Aftersales Advisor, you will be the first point of contact for customers requiring servicing, maintenance, and repair work. You will play a key role in delivering an exceptional customer experience while supporting the workshop and driving aftersales performance. Key Responsibilities Welcoming customers and managing service bookings

Liaising with the workshop team to ensure efficient workflow

Providing clear and professional updates to customers

Upselling service plans and additional work where appropriate

Maintaining accurate records and invoicing

Ensuring high levels of customer satisfaction at every stage

Salary & Benefits Basic salary of £30,000 per annum

Quarterly bonus scheme : Up to £1,000 per quarter based on customer satisfaction performance

£25 commission per service plan sold Monday to Friday working hours

Supportive team environment

Ongoing training and development

About You Previous xehkeey experience in an automotive service advisor / aftersales role preferred

Excellent communication and customer service skills

Strong organisational abilities and attention to detail

Ability to work well under pressure

Confident in upselling and identifying customer needs

If you are passionate about delivering outstanding customer service and want to join a forward-thinking dealership in Exeter, we would love to hear from you.