After Sales Advisor

New Yesterday

Aftersales Advisor Location: Exeter
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Salary: £30,000 per annum + Bonus Scheme
Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter. This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment. The Role As an Aftersales Advisor, you will be the first point of contact for customers requiring servicing, maintenance, and repair work. You will play a key role in delivering an exceptional customer experience while supporting the workshop and driving aftersales performance. Key Responsibilities Welcoming customers and managing service bookings
Liaising with the workshop team to ensure efficient workflow
Providing clear and professional updates to customers
Upselling service plans and additional work where appropriate
Maintaining accurate records and invoicing
Ensuring high levels of customer satisfaction at every stage
Salary & Benefits Basic salary of £30,000 per annum
Quarterly bonus scheme : Up to £1,000 per quarter based on customer satisfaction performance
£25 commission per service plan sold Monday to Friday working hours
Supportive team environment
Ongoing training and development
About You Previous xehkeey experience in an automotive service advisor / aftersales role preferred
Excellent communication and customer service skills
Strong organisational abilities and attention to detail
Ability to work well under pressure
Confident in upselling and identifying customer needs
If you are passionate about delivering outstanding customer service and want to join a forward-thinking dealership in Exeter, we would love to hear from you.
Location:
Plymouth
Job Type:
FullTime
Category:
Sales

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