After Sales Support Executive

New Yesterday

We are seeking a dedicated and professional After Sales Support Executive to join our client's UK Operations Team, based in their Marlow office. In this customer-focused position, you will provide exceptional support across all our client's brands, ensuring every customer receives a best-in-class experience. If you thrive in a fast-paced environment, enjoy problem-solving and are confident building strong working relationships, this is a fantastic opportunity to grow within a supportive and collaborative team. Hybrid after minimum 3 months. Key Responsibilities Deliver a first-class customer support service with a focus on achieving first-time resolution Build and maintain strong relationships with Service Centre agents, dealers and key stakeholders Take ownership of all customer interactions, ensuring timely and accurate follow-up Authorise product collections and coordinate repairs under guarantee Identify opportunities to improve cost efficiency and drive operational excellence Support departmental projects from initial concept through to implementation Develop product knowledge and commit to ongoing personal development Travel occasionally within the UK to carry out inspections and review warranty returns Skills & Experience Required Minimum 1 year's experience in customer service or s...
Location:
Marlow, Buckinghamshire
Salary:
£30,000
Job Type:
FullTime
Category:
Sales

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