Aftercare Engineer Co-ordinator

19 Days Old

Job Description

Due to our continued growth, we are currently seeking to recruit a full timeAftersales Co-ordinator to join our busy team.


Responsibilities include but are not limited to:


  • Scheduling & Co-ordinating Mobile Service Engineers effectively.
  • Update customer with ETAs and progress.
  • Liaise with engineers to provide quotations to customers for vehicle body repairs and maintenance.
  • Ordering relevent parts and creating purchase orders.
  • Invoicing.
  • Loggingdetailed information onto in-house systems and customer portals.
  • Assisting with the day to day administration within the Aftersales department (emails, filing, scanning etc)

Competencies

  • Good communication skills both verbally (on the phone and face to face) and written.
  • Previous experience in scheduling and co-ordinating mobile engineers (On the job training will be given)
  • Good operational knowledge of Microsoft word, excel and outlook.


Special aptitudes

  • Excellent time keeping and attendance.
  • Excellent work ethic
  • Confident.
  • Ability to work within a team as well as on own initiative.


Salary and benefits

  • Competitive salary - DOE.
  • 30 days holiday (including bank holidays).
  • Life assurance scheme (x3 annual salary)
  • Full time position (Monday Friday)

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Location:
Manchester
Job Type:
FullTime
Category:
Engineering

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