Aftersales Manager\n Location: Bromley\n Salary: Competitive\n \nWe are recruiting an experienced Aftersales Manager to lead a high-performing automotive aftersales department in Bromley. This role is responsible for the full management of service, workshop, and parts operations, ensuring excellent customer satisfaction, strong financial performance, and effective team leadership.\n \nThis position suits an Automotive Aftersales Manager, Service Manager, or Workshop Manager ready to take full responsibility for aftersales performance within a fast-paced automotive environment.\n \nKey Responsibilities\nFull management of the automotive aftersales department\nLead service advisors, vehicle technicians, workshop controllers, and parts teams\nDrive aftersales performance including service, parts, and labour sales\nManage productivity, efficiency, and profitability within the workshop\nMonitor KPIs, budgets, and departmental targets\nAnalyse performance data and implement improvement plans\nMaintain high levels of customer satisfaction and service standards\nEnsure compliance with health and safety and operational processes\nRecruit, coach, train, and develop aftersales team membersSkills and Experience Required\nProven experience as an Aftersales Manager, Service Manager, or similar automotive management role\nStrong knowledge of automotive aftersales operations and the motor trade\nExperience managing workshop performance, technicians, and service advisors\nAbility to lead, motivate, and influence teams\nStrong organisational and time management skills\nConfident using aftersales systems and performance reporting\nCustomer-focused mindset with strong communication skillsWhat’s on Offer\nCompetitive salary\n33 days annual leave including bank holidays\nCompany pension scheme\nAutomotive discounts on vehicles, servicing, and parts\nRetail and lifestyle discounts\nCycle to work scheme\nFlexible and family-friendly working options\nEmployee wellbeing support and assistance programmes\n24 hour access to healthcare professionals\nPaid volunteering day\nShare purchase plan\nRefer a friend reward scheme\nOngoing training, development, and career progressionIf you are an experienced Aftersales Manager in Bromley or a Service Manager looking to step up, apply today to progress your automotive career