Agency Operations Manager

New Today

Job Description

About MakeUGC


MakeUGC is a UGC ad creation platform connecting brands with creators to produce high-performing, authentic content at scale. We're on a mission to change how brands advertise — moving away from polished, overproduced ads toward content that actually converts. Our clients include Fortune 500 companies, and we're just getting started.


We're a small, ambitious team that moves fast, thinks big, and builds in public. If you want a front-row seat to a platform that's reshaping digital advertising, this is it.




We're Hiring: Operations Manager


This isn't a role for someone who just delegates. We need someone who can lead a team and still roll up their sleeves — building ads, getting into the weeds, and doing whatever it takes to move the needle.


We're already generating revenue and working with Fortune 500 companies. Now we need the right person to help us scale fast.


What You'll Do

• Manage day-to-day team operations and keep performance on track

• Create ads yourself — you know your way around a campaign and aren't too senior to build one

• Work directly with the founders to grow a key segment of the business

• Hit KPIs and hold the team accountable to doing the same

• Adapt quickly — priorities shift and you move with them


What We're Looking For

• Experience in a marketing agency is required — this is non-negotiable

• Proven ability to manage a team and lead by example

• Someone who can go from strategy to execution without missing a beat

• A fast adapter who thrives in a high-pace, high-stakes environment

• Available on EST hours (fully remote)


The Honest Version


Pros:

• Flexible working — we care about output, not hours

• Competitive salary

• Work directly with the founders — your impact is visible and valued

• Be part of building something real, with real clients


Cons:

• There will be long nights. Deadlines are real and we take them seriously

• This isn't a 9-to-5 — some weeks will demand more

• But for the right person, the reward — professionally and financially — grows with the work


If you've come up through agency life, you already know what this looks like. The difference here is that what you build is yours too.

Location:
London
Job Type:
FullTime
Category:
Business

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