Allocations Coordinator

Are you the right applicant for this opportunity Find out by reading through the role overview below. Salary£33,000 LocationHybrid - Lincoln or Boston Do you have experience in housing allocations / lettings and enjoy working in a customer-focused environment? Here at Amplius, we have a new opportunity for you to join us as an Allocations Coordinator on a 6-month Fixed Term Contract, supporting our dedicated Allocations team to deliver an efficient and compliant service while ensuring a seamless move-in experience for our customers. Youll work closely with colleagues, local authorities, and partner agencies to support our mission to build stronger, safer communities. Salary: £33,000 per year Contract: 6-month FTC, full time Your week : 36.25 hours Monday Friday 9am 5.15pm Location : Hybrid with a weekly presence in either our Lincoln or Boston office * As of 1 April 2026, this salary will increase by 3.6%. Snapshot of your role Manage the end-to-end lettings process, from advertising properties through to sign-up. Minimise void times by ensuring properties are allocated and re-let efficiently. Handle tenancy terminations, ensuring legal compliance and providing guidance to customers. Ensure all allocations meet legislation, regulatory standards, and internal policies. Work with local authorities and partners, challenging unsuitable nominations where needed. Support relocation projects including regeneration, redevelopment, and decants. Maintain accurate records and provide a high standard of customer service, resolving queries and complaints promptly. What youll need to thrive in this role CIH Level 2 qualification, or willingness to undertake this qualification Strong knowledge and experience of lettings, allocations, and relocation processes. Good understanding of housing and tenancy law, including nomination agreements. Up-to-date knowledge of the housing regulatory environment and ability to apply it in practice. Experience working with local authorities and external partners. Ability to use housing management systems effectively. A collaborative approach, working well with colleagues across teams to deliver joined-up services. Resilience and adaptability, with the ability to manage a varied workload and work across a regional area. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. xehkeey Closing: 5 April Interviews: 15 April We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.