Alpha Client Implementation Manager, Vice President

7 Days Old

Who We Are Looking For Experienced Project/Program Management candidate with in-depth experience of the full lifecycle of complex financial services technology and services projects. Candidates who can lead & collaborate across State Street & Charles River products and services, representing the STT enterprise culture traits and behaviours to deliver the Alpha solution to our clients. Why This Role Is Important to Us The team you will be joining is part of a global, cross‑divisional group supporting State Street Alpha. State Street Alpha redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment life‑cycle. It is the market‑leading, first open platform from a single provider that connects the front, middle and back office, harmonising data, technology and services across trusted providers to help our clients better manage their businesses. What You Will Be Responsible For
Lead client‑facing Alpha implementation programmes. Oversee and manage significant elements or phases of a client implementation programme. Plan and proactively monitor progress, resolve issues and initiate corrective action with relevant teams. Support the Client Implementation Executive in ensuring timely delivery of the programme. Communicate guidance and decisions from Oversight and Leadership groups (e.g., Deal Team, Executive Committee) to programme and product owners. Support design of programme milestone planning and sequencing of phases. Make decisions and recommendations to the Client Implementation Executive and the Client to manage successful delivery of the programme plan. Monitor expenditure costs against delivered and realised benefits on behalf of the programme. Provide insight for solutions, develop in‑depth knowledge of assigned project and/or product(s), research facets of the operation that are unclear, develop a concise picture of the current / strategic state and define a fit‑for‑purpose solution. Support capturing of business requirements and reach agreement on Target Operating Models. Support the Client Implementation Executive in managing risk to the programme’s successful outcome and change control process. Ensure delivery of new capability or services from the programme is on time and within budget, in accordance with the programme plan and governance arrangements. Support the Client Implementation Executive and the Client PMO in managing dependencies, reporting and interfaces between the dependent initiatives as part of the programme milestone plan. Report progress of the programme at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committees.
Additional Requirements
Agree on contract structure and schedules based on the services with Legal and product owners. Work with Legal and product owners to define business owners and recommend inputs to service schedules. Define the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies. Understand and hold business SMEs accountable for discussions with Legal and the client on specific clauses and schedules.
What We Value
Leadership and ability to bring together teams across different levels and disciplines within the organisation. A willingness to drive resolutions & own outcomes. Strong critical thinking, problem‑solving, decision‑making and relationship‑management skills. Experience in managing large‑scale, multi‑location projects across multiple business lines and corporate functions. Enterprise Culture traits and behaviours – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community.
Education & Preferred Qualifications
Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry. Microsoft Office suite experience.
State Street is an equal opportunity and affirmative action employer. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. #J-18808-Ljbffr
Location:
Greater London
Job Type:
FullTime

We found some similar jobs based on your search