Application Support Analyst

5 Days Old

Prestigious opportunity within an established technology team for an Applications Support Analyst, dedicated to a market-leading Housing organisation. Due to a period of significant growth and investment, we are inviting you to join our success story based in Oldham with hybrid working.

As our Applications Support Analyst, you will be responsible for:-
Performing routine operational tasks to ensure the stability, availability, and optimal performance of ICT applications
Developing, managing, and supporting both existing and future ICT applications
Contributing to cyclical ICT projects and system upgrades
Delivering outstanding customer service in line with agreed service level agreements

If you possess a combination of some of the following skills, then LETS TALK!
ITIL V3 or working towards
Previous experience in providing application support
Ability to create technical documentation, knowledge-based articles and user guides
Familiar with supporting Northgate Housing Management System (or similar) is advantageous but not essential
Experience supporting repairs & scheduling systems (ROCC, DRS or similar) is advantageous but not essential

In return, you will be rewarded with a range of fantastic benefits, including:
30 days holiday and all UK bank holidays plus one company shut down day
...
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Location:
Manchester
Salary:
£35,000
Job Type:
FullTime
Category:
Customer Service & Support

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