Operational delivery:

Manage an area-based team with responsibility for all reactive highway maintenance works, and highway enforcement, within a defined geographic area. Note that highway maintenance includes, works on private land which are impacting upon the highway (and vice-versa) as well as maintenance works on public rights of way. 2 January 2024 The Area Maintenance Manager must oversee both the day-to-day operations of the team whilst also providing strategic guidance and directive. The manager is responsible for ensuring KPIs are met, and if not, taking action to improve the team's performance.

Scoping of works & project management

The Area Maintenance Manager is responsible for leading the drafting of scopes of works for maintenance activities and building costs for said works from activity schedules. The scope of works needs to include detailed and specific technical information necessary for a contractor to carry out a repair on site in an accurate manner. It must also include all necessary safety information to ensure the contractor is not exposed to unnecessary risk. The scope of works will need to be drafted in partnership with our contractors and once agreed, the overall repair process needs to be project managed through to completion, inspection and payment. While this role is also the responsibility of the wider area team post holders, the Area Maintenance Manager has overall responsibility for ensuring scope of works and the subsequent project management is to the necessary standard. This will include a training and spot-checking regime.

Operational contract management

Administer the contract with our term service provider on a day-to-day basis. This administration will include overseeing the operational contract management process by using software tools such as Contract Event Management and Reporting (CEMAR) to effectively manage contracts which includes contract administration, collaboration and communication with service providers, managing project risks, overseeing works orders, works remedials and the like.

Continuous improvement & quality assurance

Stay up to date on industry knowledge relating to changes in legislation, new construction methods and advances in material science. Investigate these developments and amend internal practices accordingly to ensure highway maintenance activities are carried out efficiently, sustainably and robustly. Disseminate this knowledge to the wider team (including our contractor partners), which may on occasion require training courses to be arranged. Ensure maintenance activities are undertaken to a robust and consistent quality. Seek opportunity to apply new knowledge to achieve innovative solutions. Lead trials of new products, methods or materials and monitor performance over time. Ensure risks associated with any changes in the County's standard ways of working are suitably mitigated